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Profile picture problems...


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djhiz #1 Posted 12 June 2019 - 12:17 AM

    Never Say Die

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  • 19552 battles
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  • Member since:
    12-11-2014

I just tried uploading a different profile picture and I get two different responses from the uploader; either the file is too big (when it very obviously isn't; it recommends 200 pixels minimum and the first image was 287X287), or the screen below comes up and the image goes to this standard image icon (using a second, 200X200 image), like 200 is a threshold or something and not a minimum...

 

I did not have this trouble when I first uploaded a picture a couple years ago...

 

Any of you know how to remedy this? I am currently profile picture-less because obviously the uploader didn't save the one I had after I closed the upload window... :facepalm: FFS


 

"Common sense is not so common"

- Voltaire Jingles


cjcourtney1 #2 Posted 12 June 2019 - 12:30 AM

    Senior Sergeant

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    02-23-2015
Take a look at GentleNova's thread "Tips when using Imgur.com for posting forum pictures".Dated June 6,2019 . May need to use a lower case L

Edited by cjcourtney1, 12 June 2019 - 12:35 AM.


djhiz #3 Posted 12 June 2019 - 12:45 AM

    Never Say Die

  • Players
  • 19552 battles
  • 1,098
  • [F2K]
  • Member since:
    12-11-2014

Thanks for the advice, but I already know how to use Imgur pretty well (used it to put up the image in the OP), and imgur isn't the problem, as I got the same response from the uploader using an imgur address and just downloading it from my desktop. (with both image sizes)

 

The lowercase L trick did not work, as it displayed the "file too large" message even with the L.

 

I'm pretty sure it's the forum acting up or something, but if there is a way around this annoying bug, I'd love to know.

 

I've seen another person with the same bugged out profile picture like mine:

 

and this one:

 

 

It's obviously not even the grey/white place-holder photo most people have, and the server clearly thinks a photo has been uploaded or something, because otherwise it would display the place-holder (in absence of a photo being uploaded).


Edited by djhiz, 12 June 2019 - 12:50 AM.

 

"Common sense is not so common"

- Voltaire Jingles


acrisis #4 Posted 12 June 2019 - 01:38 AM

    First Sergeant

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Try a reply to your thread, using the image link button, see if the forum likes / recognizes that. 

 

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djhiz #5 Posted 12 June 2019 - 01:49 AM

    Never Say Die

  • Players
  • 19552 battles
  • 1,098
  • [F2K]
  • Member since:
    12-11-2014

View Postacrisis, on 12 June 2019 - 01:38 AM, said:

Try a reply to your thread, using the image link button, see if the forum likes / recognizes that. 

I'm talking about when I am in settings trying to replace my profile picture, not generally posting images in threads; I don't have issues doing that. (unless I'm missing your point...)

 

Like I said before, I used imgur to post the images above. Imgur isn't the issue; it's the uploader's odd size requirements, or something along those lines.

 

This is the settings page I'm talking about:


Edited by djhiz, 12 June 2019 - 01:55 AM.

 

"Common sense is not so common"

- Voltaire Jingles


acrisis #6 Posted 12 June 2019 - 10:43 AM

    First Sergeant

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I know 100 % what you are talking about ...

 

I am asking to post the image in a reply in this thread so I can see if the image is valid, if the forum likes it, ... and I can test it on my end with your image ... then see if there is a new forum bug. 

 

So, you missed my point and/or I was not clear enough in my attempt to help :) 

 

Upload it to imgur, and share as a picture or as a link and I will look into it. 

 

( there has been that signature image bug ... I have brought it up again recently ... but it is unclear why it works on some new accounts, not others, or existing ones ) 


 

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Faber711 #7 Posted 12 June 2019 - 03:55 PM

    Casual Coffee drinking tanker

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Im the same too, i got upset, i resized my pic many times yesterday that i just gave up
Uhhhhh burgers are just sandwiches that are round

djhiz #8 Posted 12 June 2019 - 08:08 PM

    Never Say Die

  • Players
  • 19552 battles
  • 1,098
  • [F2K]
  • Member since:
    12-11-2014

View Postacrisis, on 12 June 2019 - 10:43 AM, said:

I know 100 % what you are talking about ...

 

I am asking to post the image in a reply in this thread so I can see if the image is valid, if the forum likes it, ... and I can test it on my end with your image ... then see if there is a new forum bug. 

 

So, you missed my point and/or I was not clear enough in my attempt to help :) 

 

Upload it to imgur, and share as a picture or as a link and I will look into it. 

 

( there has been that signature image bug ... I have brought it up again recently ... but it is unclear why it works on some new accounts, not others, or existing ones ) 

Thanks acrisis, Here's the image (the larger one; 831x831):     URL: https://i.imgur.com/RCvOWSM.jpg

 

Thanks for the help; I didn't know you meant to test it on your end... oops.   o7


 

"Common sense is not so common"

- Voltaire Jingles


acrisis #9 Posted 13 June 2019 - 10:00 AM

    First Sergeant

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WG must have broken something with a recent update. Can’t seem to change mine and test with your image.

 

Will relay it to Ribble. 


 

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acrisis #10 Posted 13 June 2019 - 10:45 AM

    First Sergeant

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And, avatars appear to have been fixed :) 

 

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djhiz #11 Posted 14 June 2019 - 12:04 AM

    Never Say Die

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  • 1,098
  • [F2K]
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View Postacrisis, on 13 June 2019 - 10:45 AM, said:

And, avatars appear to have been fixed :) 

 

I really appreciate it, acrisis.

 

o7


 

"Common sense is not so common"

- Voltaire Jingles


ShootinSabot #12 Posted 12 August 2019 - 03:27 PM

    Excelling at Mediocrity

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Not trying to revive a necro thread but has this problem popped up for anyone again.

I don't seem to be able to upload a new sig pic from imgur even though I have it sized correctly and I have removed the s from the http in the address. 


                                      

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acrisis #13 Posted 12 August 2019 - 10:12 PM

    First Sergeant

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Thanks for the reminder, we're still stuck with this. I'll notify Ribble again. 

 

From last conversation, I recall something to the extent that it works fine for blank accounts, but those with existing sigs can't change it, admins were going to take a look ... but that file or note may have fallen behind cabinet. 


 

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ShootinSabot #14 Posted 13 August 2019 - 08:46 PM

    Excelling at Mediocrity

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View Postacrisis, on 12 August 2019 - 03:12 PM, said:

Thanks for the reminder, we're still stuck with this. I'll notify Ribble again. 

 

From last conversation, I recall something to the extent that it works fine for blank accounts, but those with existing sigs can't change it, admins were going to take a look ... but that file or note may have fallen behind cabinet. 

Thanks acrisis, I did grab a sig line from the campfire thread that worked, not sure what the difference is.


                                      

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