

Refunds on tanks
#1 Posted 06 December 2019 - 11:11 PM
#2 Posted 06 December 2019 - 11:25 PM
ContinuityGamer, on 06 December 2019 - 08:11 PM, said:
yes i think,it was the type 62 offer?
https://na.wargaming.net/support/es_mx/products/wotb/article/18940/
Edited by LautyWX, 06 December 2019 - 11:27 PM.
#3 Posted 06 December 2019 - 11:26 PM
#4 Posted 06 December 2019 - 11:30 PM
As long as you did not play it, you should be able to create a ticket ( wotblitz . com ), log in and create a customer service ticket for in game goods to have it reversed.
Do not try to reverde it via the app store or credit card ( or you will get locked out of your account )
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#5 Posted 06 December 2019 - 11:31 PM
How many hours have passed since you bought the bundle?
If more than 24 hours have passed and the bundle includes premium time, I think you will not be able to refund
Edited by LautyWX, 06 December 2019 - 11:32 PM.
#6 Posted 06 December 2019 - 11:32 PM
I will try and see if they refund my money since I didn’t buy it with gold. Thanks.
#7 Posted 07 December 2019 - 12:23 AM
LautyWX, on 06 December 2019 - 06:31 PM, said:
How many hours have passed since you bought the bundle?
If more than 24 hours have passed and the bundle includes premium time, I think you will not be able to refund
^^^ Incorrect. There is no time limit.
Premium time could a wrinkle, since it starts rightaway for some bundles, I guess ... but an accidental purchase is an accidental purchase and the tank is the primary item, so I’d state the case ... see what they say.
See here :
https://na.wargaming.net/support/en/products/wotb/article/21796/
Then contact support.
( sorry, for the absolute maze that is wg player support ... it used to be simpler and straightforward in the old site )
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