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My gold disappeared...

Gold refund

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AnakinSkywalker1218 #1 Posted 21 March 2020 - 05:03 PM

    Lance-corporal

  • Players
  • 2353 battles
  • 17
  • [EMPRE]
  • Member since:
    02-07-2020

Hello everyone. So I was on mobile and watching the ads that give you gold. I had 140 (I swear I did). There was these pop-ups coming up about Leprachaun Avatars and stuff. I just looked but DIDNT buy it (I swear). Literally it costs 800 which I don’t even have. Anyways, I was playing platoons with friends and then I suddenly realized...I had only 40 gold! And whaaaaat??? I didn’t buy a thing. And somehow that Leproschan avatar is in my inventory. Does anyone know how I have it and why the 100 gold disappeared?? Please, WG. I want answers. I feel sad...any help will be appreciated. 


Good luck on all your games.

 

”TIME TO ROLL OUT!!”


acrisis #2 Posted 21 March 2020 - 05:06 PM

    First Sergeant

  • Players
  • 20703 battles
  • 11,978
  • [III-C]
  • Member since:
    12-27-2014

 Did you buy any new tanks?

Check all your tanks to see if there is one that defaulted to gold for premium ammo.

I had an issue where I got a new tank, had to switch to silver, then when upgrading the gun it was on gold ... 


 

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AnakinSkywalker1218 #3 Posted 21 March 2020 - 05:09 PM

    Lance-corporal

  • Players
  • 2353 battles
  • 17
  • [EMPRE]
  • Member since:
    02-07-2020
I only used AP. And it refills on silver. But I’ll check

Good luck on all your games.

 

”TIME TO ROLL OUT!!”


AnakinSkywalker1218 #4 Posted 21 March 2020 - 05:11 PM

    Lance-corporal

  • Players
  • 2353 battles
  • 17
  • [EMPRE]
  • Member since:
    02-07-2020
And no, I didn’t buy new tanks

Good luck on all your games.

 

”TIME TO ROLL OUT!!”


tedg5 #5 Posted 21 March 2020 - 08:22 PM

    Tater salad

  • Players
  • 53911 battles
  • 5,411
  • [AGOGO]
  • Member since:
    07-04-2014

That Leprechaun avatar is in your storage for free for a few weeks, paying the gold only makes it permanent. Are you sure your not looking at the free one? And on the gold going away check what Acrisis said above, happens a lot.

:amazed:



acrisis #6 Posted 21 March 2020 - 08:31 PM

    First Sergeant

  • Players
  • 20703 battles
  • 11,978
  • [III-C]
  • Member since:
    12-27-2014

Worst case scenario, you can create a support ticket and ask WG for a record of the gold spend.
 

They’re not in the business of taking gold back randomly. 
 

So there was an action that triggered it, perhaps unknowingly. Like the gold ammo thing happens to everybody at some point ... lots of ways to spend gold ... like instant upgrade a tank ... convert something or another. 
 

Did a family member play on your device? 


 

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