15 replies to this topic

[Major_Sweatpants]

I press the “claim” button on the popup but i’t won’t buy it.

https://imgur.com/a/whyyFYy

[RonaldusMaximus_]

Do you have a payment option setup?

[Major_Sweatpants]

RonaldusMaximus_, on 09 June 2020 - 02:53 PM, said:

Do you have a payment option setup?

yeah, I press buy, and it sends a request to my parent to purchase the item.

[RonaldusMaximus_]

Sounds like they said no.

[Major_Sweatpants]

RonaldusMaximus_, on 09 June 2020 - 02:57 PM, said:

Sounds like they said no.

Nope, wouldn’t even let me send the request.

[RonaldusMaximus_]

file a support ticket, they will act quickly because it involves them getting paid.

[Major_Sweatpants]

RonaldusMaximus_, on 09 June 2020 - 02:58 PM, said:

file a support ticket, they will act quickly because it involves them getting paid.

Which section? I looked in in-game goods but i didn’t see it

[RonaldusMaximus_]

https://na.wargaming.net/support/en/products/wotb/article/10204/

[Major_Sweatpants]

RonaldusMaximus_, on 09 June 2020 - 03:03 PM, said:

https://na.wargaming.net/support/en/products/wotb/article/10204/

it’s not our bank, and there’s no “send ticket” area there

[wrecker1968]

Because they know you're going to buy that action X

[Major_Sweatpants]

wrecker1968, on 09 June 2020 - 03:29 PM, said:

Because they know you're going to buy that action X

actually no, I was gonna buy LekPz M 41 90, Jagdtiger 8,8cm, and Tog II*

[JZDizzlle]

Quick side question: Is there a reason why I only got an offer for 7.5k gold for $10 instead of this 16k one? Is it randomly chosen for people or am I missing something?

[RonaldusMaximus_]

Life isn't fair

[BlitzAssassin]

If your playing on an IOS device, it could be because your parents turned in app game purchases off. Had to set this up for my little brother. Usually it would just decline and say “in app purchases are not allowed” but sometimes it got a bit wonky and the message wouldn’t appear. 
 

But if it all comes down to it, send wargaming a ticket with the screenshot that you have the pop up offer and they’ll find a way to allow you to buy it.

[BlitzAssassin]

JZDizzlle, on 09 June 2020 - 05:17 PM, said:

Quick side question: Is there a reason why I only got an offer for 7.5k gold for $10 instead of this 16k one? Is it randomly chosen for people or am I missing something?

I made a post a while back about this and no one really knew. 

http://forum.wotblitz.com/index.php?/topic/108516-gold-boxes-gold-box-popup-offer/page__fromsearch__1

[Major_Sweatpants]

thanks to anyone who helped me, I was able to buy it using my Steam client.