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Why can’t I buy the 16k gold box?

Halp oof

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Major_Sweatpants #1 Posted 09 June 2020 - 07:46 PM

    Senior Sergeant

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  • Member since:
    01-03-2017

I press the “claim” button on the popup but i’t won’t buy it.

https://imgur.com/a/whyyFYy



RonaldusMaximus_ #2 Posted 09 June 2020 - 07:53 PM

    Self-Righteous Prick

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Do you have a payment option setup?

 


Major_Sweatpants #3 Posted 09 June 2020 - 07:54 PM

    Senior Sergeant

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View PostRonaldusMaximus_, on 09 June 2020 - 02:53 PM, said:

Do you have a payment option setup?


yeah, I press buy, and it sends a request to my parent to purchase the item.



RonaldusMaximus_ #4 Posted 09 June 2020 - 07:57 PM

    Self-Righteous Prick

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Sounds like they said no.

 


Major_Sweatpants #5 Posted 09 June 2020 - 07:57 PM

    Senior Sergeant

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View PostRonaldusMaximus_, on 09 June 2020 - 02:57 PM, said:

Sounds like they said no.


Nope, wouldn’t even let me send the request.



RonaldusMaximus_ #6 Posted 09 June 2020 - 07:58 PM

    Self-Righteous Prick

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file a support ticket, they will act quickly because it involves them getting paid.

 


Major_Sweatpants #7 Posted 09 June 2020 - 07:59 PM

    Senior Sergeant

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View PostRonaldusMaximus_, on 09 June 2020 - 02:58 PM, said:

file a support ticket, they will act quickly because it involves them getting paid.


Which section? I looked in in-game goods but i didn’t see it



RonaldusMaximus_ #8 Posted 09 June 2020 - 08:03 PM

    Self-Righteous Prick

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https://na.wargaming.net/support/en/products/wotb/article/10204/

 


Major_Sweatpants #9 Posted 09 June 2020 - 08:19 PM

    Senior Sergeant

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View PostRonaldusMaximus_, on 09 June 2020 - 03:03 PM, said:


it’s not our bank, and there’s no “send ticket” area there



wrecker1968 #10 Posted 09 June 2020 - 08:29 PM

    Head of Security

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    04-13-2016
Because they know you're going to buy that action X

Major_Sweatpants #11 Posted 09 June 2020 - 08:39 PM

    Senior Sergeant

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View Postwrecker1968, on 09 June 2020 - 03:29 PM, said:

Because they know you're going to buy that action X


actually no, I was gonna buy LekPz M 41 90, Jagdtiger 8,8cm, and Tog II*



JZDizzlle #12 Posted 09 June 2020 - 09:17 PM

    Lance-corporal

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Quick side question: Is there a reason why I only got an offer for 7.5k gold for $10 instead of this 16k one? Is it randomly chosen for people or am I missing something?

RonaldusMaximus_ #13 Posted 09 June 2020 - 09:33 PM

    Self-Righteous Prick

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Life isn't fair

 


BlitzAssassin #14 Posted 09 June 2020 - 10:04 PM

    Kool Aid Drinker

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    09-18-2015

If your playing on an IOS device, it could be because your parents turned in app game purchases off. Had to set this up for my little brother. Usually it would just decline and say “in app purchases are not allowed” but sometimes it got a bit wonky and the message wouldn’t appear. 
 

But if it all comes down to it, send wargaming a ticket with the screenshot that you have the pop up offer and they’ll find a way to allow you to buy it.



BlitzAssassin #15 Posted 09 June 2020 - 10:06 PM

    Kool Aid Drinker

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View PostJZDizzlle, on 09 June 2020 - 05:17 PM, said:

Quick side question: Is there a reason why I only got an offer for 7.5k gold for $10 instead of this 16k one? Is it randomly chosen for people or am I missing something?


I made a post a while back about this and no one really knew. 

http://forum.wotblitz.com/index.php?/topic/108516-gold-boxes-gold-box-popup-offer/page__fromsearch__1



Major_Sweatpants #16 Posted 10 June 2020 - 12:21 PM

    Senior Sergeant

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thanks to anyone who helped me, I was able to buy it using my Steam client. 





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