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How to report rule violations

rule violations guide

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ErikBlack #1 Posted 15 May 2015 - 08:15 PM

    First Sergeant

  • Players
  • 5923 battles
  • 1,151
  • [3AD]
  • Member since:
    12-14-2014

Step 1 - Know the rules!

Game Rules: http://forum.wotblitz.com/index.php?/forum-0/announcement-23-world-of-tanks-blitz-clan-rules/
EULA: http://wotblitz.com/en/content/docs/user_agreement/

 

Step 2: Take screenshots

 

Step 3: Open the menu

Spoiler

 

Step 4: Select Support

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Step 5: Once logged in click My Tickets

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Step 6: Open a NEW TICKET

Spoiler

 

Step 7: Select World of Tanks Blitz

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Step 8: Select Rule Violations/Penalty Appeals

Spoiler

 

Step 9: Describe your issue briefly

Spoiler

 

Step 10: Continue

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Step 11: Problem not solved. Continue

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Step 12: Describe your issue in more detail

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Step 13: Attach screenshots

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Step 14: Continue

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Step 15: Verify your ticket

Spoiler

 

Step 16: Submit your ticket

Spoiler

 

 

You will receive a standardized reply, due to WG's privacy policy they will not inform you of what action if any has been taken. 

 

Abusing the support system is against the rules and Rule Violation tickets are cross checked with WG logs.

 

There is some limit to the number of tickets you can create in some amount of time.  For cases like in general chat when lots of people are breaking the rules in the same screenshots you can save tickets by reporting more than one violator at a time.  This does however, make the ticket investigation take longer.

 

Please no replies about WG ignores rule violation tickets, they don't, and it raises suspicions that you are a rule violator attempting to dissuade people from possibly reporting you in order to avoid being banned.


Edited by ErikBlack, 26 November 2015 - 03:14 AM.


alexbuildit #2 Posted 15 May 2015 - 08:18 PM

    First Sergeant

  • Club Wargaming
  • 17479 battles
  • 5,192
  • [501ST]
  • Member since:
    06-30-2014
Good guide. Best topic I have seen yet today. +1
 

 


Youtube Channel: ALEXBUILDIT PRODUCTIONS

Leader of the 501st, Pm for details.  


dilusions #3 Posted 15 May 2015 - 08:20 PM

    First Sergeant

  • Players
  • 15343 battles
  • 4,477
  • [RNG]
  • Member since:
    10-28-2014

View Postalexbuildit, on 15 May 2015 - 12:18 PM, said:

Good guide. Best topic I have seen yet today. +1

 

 

Thanks as well.




_TheMessiah #4 Posted 15 May 2015 - 08:22 PM

    First Sergeant

  • Players
  • 22715 battles
  • 1,475
  • Member since:
    06-24-2014
And wait till wg does nothing. 

Catainium #5 Posted 15 May 2015 - 08:29 PM

    First Sergeant

  • Players
  • 10815 battles
  • 1,079
  • [MNLX]
  • Member since:
    03-16-2014
Nice guide! Though I will probably never use it.

Currently the leader of Midnight Lynx [MNLX] the one clan that is better than yours.

Winrate: 53%
Favorite tank: M18 Hellcat 
I am a supporter of Artillery and everything else this forum hates

Josh_Underupz11 #6 Posted 15 May 2015 - 09:39 PM

    Lance-corporal

  • Players
  • 6620 battles
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  • [T-RU]
  • Member since:
    10-25-2014
Whoops I neg voted by mistake but this would be a good guide to all the new comers 

Jjtt0105 #7 Posted 17 May 2015 - 02:46 PM

    Junior Sergeant

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  • 2073 battles
  • 145
  • Member since:
    11-01-2014
nice guide

Uber_Killed_You #8 Posted 29 May 2015 - 09:24 PM

    Junior Sergeant

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  • 33151 battles
  • 227
  • [UBER]
  • Member since:
    09-03-2014
  Let me get this right. So you are supposed to stop in the middle of a game and take screenshots?

Squib919 #9 Posted 29 May 2015 - 09:43 PM

    First Sergeant

  • Players
  • 15431 battles
  • 1,399
  • Member since:
    07-05-2014
It doesn't take long to take a screen shot. But the answer is yes, you need to take screen shots. 


ErikBlack #10 Posted 29 May 2015 - 10:04 PM

    First Sergeant

  • Players
  • 5923 battles
  • 1,151
  • [3AD]
  • Member since:
    12-14-2014

View PostEnostorif, on 29 May 2015 - 11:24 AM, said:

  Let me get this right. So you are supposed to stop in the middle of a game and take screenshots?

 

I suppose you can try to submit a report without screen shots, I record my games, so I don't have to stop in the middle of a game.  You'd want to include enough information to make it easy for the reviewer to be able to find the issue you are reporting.  IDK enough about the logging system to know if things like blocking can easily be determined looking at the logs.

mriversinco #11 Posted 09 July 2015 - 08:21 PM

    Sergeant

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  • 28808 battles
  • 304
  • [EQ-TR]
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    12-27-2014
awesome info, thanks

Steve4th #12 Posted 23 August 2015 - 07:15 PM

    Lance-corporal

  • Players
  • 10187 battles
  • 85
  • Member since:
    07-31-2015
Submitted a Blocking violation today (Rule 4.01).  A player blocked my slower tank from moving forward within the first 10 seconds of the game and kept at me until we were the only 2 players left alive on my team.  Took screen shorts and reported the incident.

ducksinn #13 Posted 30 August 2015 - 01:39 PM

    Junior Sergeant

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  • 7063 battles
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  • [KILL]
  • Member since:
    05-10-2015
Does the system log messaging during game play.  Twice last night people were getting nasty.  On player was dropping a ton of racial slurs.  I think it was a distraction technique to throw off the other team, but no matter what it was completely inappropriate. I didn't get a screen shot but if the system logs the messaging I will report it. 

Kermit_son_of_Dennis #14 Posted 01 September 2015 - 10:55 PM

    Junior Sergeant

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  • 23187 battles
  • 128
  • [LGND]
  • Member since:
    07-06-2014

It works. If enough people do it, it would clean put a lot of problem players and make the game better for everyone.  Also, even without screenshots I believe if a player gets enough complaints for similar bad behaviour it eventually

builds enough of a file to get them suspended



_stellabug_ #15 Posted 20 October 2015 - 03:06 PM

    Sergeant

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  • 6322 battles
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  • [XH912]
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    12-20-2014

When they follow you out to chat after battle and insult you there it is easy to get screens of that! Report Sent.

SB>


     The British have a proverb: "Dont count your chickens until the watched pot boils..."  hmm, that still makes some sort of twisted sense...   a dash more scotch in the tea...

                                                                                        Dont lose track of your team - LOOK at MINIMAP Often (while Reloading for example)


Zeluz #16 Posted 15 February 2016 - 03:11 AM

    Lance-corporal

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  • 23011 battles
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  • [COD]
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    12-12-2014
Idk how to load screenshot. I player cussed me out. Said he had sex with my mom. Reported my position to the enemy. His name is jlcportugal.it was in eu server. I have screenshots. But dont know how to load.

ErikBlack #17 Posted 15 February 2016 - 04:28 AM

    First Sergeant

  • Players
  • 5923 battles
  • 1,151
  • [3AD]
  • Member since:
    12-14-2014

View PostZeluz, on 14 February 2016 - 05:11 PM, said:

Idk how to load screenshot. I player cussed me out. Said he had sex with my mom. Reported my position to the enemy. His name is **** was in eu server. I have screenshots. But dont know how to load.

Look at step 13.  You attach the images to the Support ticket.



Elitegamerbrah #18 Posted 18 May 2017 - 02:09 AM

    Private

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    01-07-2016

View Post_stellabug_, on 20 October 2015 - 03:06 PM, said:

When they follow you out to chat after battle and insult you there it is easy to get screens of that! Report Sent.

SB>

Yep, I just did that. Some guy called me a few choice words and told me to delete the game. Went ahead and screenshotted it and reported him! 



General519 #19 Posted 13 August 2017 - 11:42 PM

    Private

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  • Member since:
    04-05-2015

How do u report people I can't find how to 

 







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