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My tanks disappearing... How come?


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Sprucejuice #1 Posted 21 July 2014 - 06:11 PM

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I logged in this morning and found my T-40 tank had disappeared.  I had over 2000 in gold, 2,000,000 credits, 35,000 points in upgrade....  I was saving up to get better tanks.  All GONE!!!  I really don't understand what happened. I created a ticket a few minutes ago.  I'm really hoping to get some kind of response.  What I'd really like is: next time I sign in... to see all my tanks I acquired with all my gold, credits, and points restored. Keeping fingers crossed. If anyone knows how; why this happens... Please come forth with and enlighten me. 

SGM_zorbaz #2 Posted 21 July 2014 - 06:13 PM

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Did you log in as your world of tanks account? Or on your Game Center account? If you bought stuff on your WOT account then logged in on your Game Center account you will not see what you bought as your on a different account. 

 

I would try and log into your account you used previously.


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Sprucejuice #3 Posted 21 July 2014 - 06:19 PM

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I play on my IPad and it logs me in automatically as it has done from day one.  This is the second time this has happened; not the first.  How it logs in...?; I have no idea. Like I said... Auto log in.  After creating a ticket; does customer support give timely responses? 

Any one else on ideas on how this happens? and... Has anyone else had this happen?  I sure hate to continue playing this game if this continues to happen. Aggravating ... To say the least. 



UnModernized #4 Posted 21 July 2014 - 06:47 PM

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Did you by any chance changed your server?

Pikachu76 #5 Posted 21 July 2014 - 07:26 PM

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View PostSprucejuice, on 21 July 2014 - 01:19 PM, said:

I play on my IPad and it logs me in automatically as it has done from day one.  This is the second time this has happened; not the first.  How it logs in...?; I have no idea. Like I said... Auto log in.  After creating a ticket; does customer support give timely responses? 

Any one else on ideas on how this happens? and... Has anyone else had this happen?  I sure hate to continue playing this game if this continues to happen. Aggravating ... To say the least. 

View PostUnModernized, on 21 July 2014 - 01:47 PM, said:

Did you by any chance changed your server?

yea, thats probably what happened


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Sprucejuice #6 Posted 21 July 2014 - 08:55 PM

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I'm a traveling man.... Hmmm... sounds like Johnny Cash..huh?? LOL!  I change servers every time I go to another hotel. I'm at a Holiday Inn Express in Van Nuys, California now. I was playing last night with no issues at all. Had my T-40 equipped to the max... was kicking [edited]and taking names!!  When I woke up this morning.. Grabbed the IPad and pushed the World Of Tanks App... It logged me in automatically... and low and behold!!! My Awsum T-40 was gone; along with 4 other tanks I had!  You can imagine my disappointment. All the work and time it took to build up the tank had... GONE. All the Gold I purchased as well.... GONE! Wasted money. Grrrrrrrrrrr!!!

HereFishyFishy #7 Posted 21 July 2014 - 09:05 PM

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hmm, i wouldn't think you would have a problem as long as you are staying in North America.

_ErwinRommel__ #8 Posted 21 July 2014 - 09:40 PM

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Support usually messages back within 24 hours 

 

and when u say not the 1 time this has happened what happened the other time and what did u do to fix it


       

                                           

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Sprucejuice #9 Posted 21 July 2014 - 09:48 PM

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I didn't do anything the first time; I just started over. However, after happening a second time (I figured if I wanted to continue playing this game) I thought I'd better look into it. I'll push on and start over again, but if it happens a 3rd time... I'll just find another game to occupy my empty time in hotels. I'm hoping the administrator of the game will make it right and put back into my account what has been bought... and earned. 




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