5 replies to this topic

[popstar1163]

Crashes are happening more and more in the past week. I can't get thru a complete battle now. Bummer, because I just purchased premium acct. (not going to do that again)! 

I really liked the game but will look for a replacement if no reply or corrections come.

[Monopower]

Have you tried clearing your opened apps and restarting before playing?

[Kristunner]

Hard-shutdown could work. Just hold down the power button and slide the slider that pops up, turning off your device. Then wait a few minutes, and turn it back on again. 

[Unitater]

Options:

1) hard shut down (hold the lock button until the ipad/iphone shuts down)

2) Close ALL apps and restart the game

3) check your wifi/firewall/parental control settings

4) delete and reinstall game

[Campagnolo]

popstar1163, on 12 September 2014 - 11:17 PM, said:

Crashes are happening more and more in the past week. I can't get thru a complete battle now. Bummer, because I just purchased premium acct. (not going to do that again)! 

I really liked the game but will look for a replacement if no reply or corrections come.

 

If you haven't already, you may want to send in a support ticket. There will be logs you can provide to let us know what kind of crash you're experiencing, and try to get you back on the battlefield. This goes to all of you! 

[dimzzy]

popstar1163, on 13 September 2014 - 07:17 AM, said:

Crashes are happening more and more in the past week. I can't get thru a complete battle now. Bummer, because I just purchased premium acct. (not going to do that again)! 

I really liked the game but will look for a replacement if no reply or corrections come.

 

Do you run the latest iOS version? Typically most people do and the game is polished on it.