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Compensation for Login Errors


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NikoPower #1 Posted 18 March 2016 - 04:15 PM

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Following the release of Update 2.7, many of you experienced difficulty logging into Blitz. After investigating the issue, we discovered that these errors stemmed from a technical issue related to the IS-3 Defender missions. We've already deployed a hotfix that has fixed the problem, but as compensation for those players that were unable to log in, we'll be awarding all players with one day of Premium time. We apologize for the inconvenience.

All players will receive one day of Premium time on March 18, 17:00 PT / 20:00 ET.

 

*Information is taken directly from our portal article.



Dado_1968 #2 Posted 18 March 2016 - 04:21 PM

    Senior Sergeant

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Thanks, NikoPower!

 



StronkTenks #3 Posted 18 March 2016 - 04:26 PM

    Senior Sergeant

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View PostNikoPower, on 18 March 2016 - 08:15 AM, said:

Following the release of Update 2.7, many of you experienced difficulty logging into Blitz. After investigating the issue, we discovered that these errors stemmed from a technical issue related to the IS-3 Defender missions. We've already deployed a hotfix that has fixed the problem, but as compensation for those players that were unable to log in, we'll be awarding all players with one day of Premium time. We apologize for the inconvenience.

All players will receive one day of Premium time on March 18, 17:00 PT / 20:00 ET.

 

*Information is taken directly from our portal article.

 

This is why I love you guys at wargaming, You give us compensation for not being able to feed our addictions. :P

"KV-2 no match for SU-152" -George Washington, Siege of Constantinople, 1492.

"Russian Bias is Best Bias" -Emperor Alexius III of the Byzantine Empire, Battle of Austerlitz, 1625

"M-60 is only given to loyal players" -Suleiman the Magnificent, Battle of Tours, 1944

"Believe every quote you see on the Internet" -Julius Caesar, Fall of the Berlin Wall, 1918


RenamedUser_1018103541 #4 Posted 18 March 2016 - 04:30 PM

    Junior Sergeant

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What a baller
"Once you go back, you never go black" -turkey I met once in the desert "OMG WHAT IF KRIEG MADE TACOS! TACO DE KRIEG" -Carrot_Pand 

MRobertsRCS #5 Posted 18 March 2016 - 04:44 PM

    Supreme Fettuccini

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Whoa - Thank you!

My E4 has a cup holder            

 

 


andyllinger #6 Posted 18 March 2016 - 04:44 PM

    First Sergeant

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Nice, thanks!

Tier X tanks: Leopard 1, MAUS, E 50 Ausf. ME 100, Jagdpanzer E 100, T110E5, M48A1 Patton, Object 140, T-62A, IS-7.


David_Rish #7 Posted 18 March 2016 - 05:34 PM

    First Sergeant

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Whole day woot even though many couldn't sign in for days . Mighty generous lol.

SchnauzerKampfwagenIV #8 Posted 18 March 2016 - 05:37 PM

    First Sergeant

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Thank's fair enough. But you guys have to work on sending us the news prompts for bonus premium time. Haven't gotten one in a few updates. 

AASHKC #9 Posted 18 March 2016 - 05:44 PM

    Senior Sergeant

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:great:

My Device (Android)Samsung Galaxy Note Pro--12.2''

Clan: Proud to be a M.O.M

Looney-Tooners founded by myself & Acrisis

 


hatedfate #10 Posted 18 March 2016 - 08:11 PM

    Reality continues to ruin my life.

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awww this is my bed time...

acrisis #11 Posted 19 March 2016 - 12:39 AM

    First Sergeant

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:great:

 

I hope there's more fixes on the way. My iPad still shows the red light in the garage for the first 30-60 secs after logging in and my platoon mates and I have suffered random "please wait ..." disconnects mid battle, battle summaries that don't appear for 30-60 secs after battle completion ........  

 

 


 

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Looney Tooners  ||  Triarii  ||  Blitz University  ||  Basic Training  ||  Mentor

2.8 Blitz Economy - A visual of the credit coefficients | Got lag? =>  Pingplotter thread


wannabeunicum #12 Posted 19 March 2016 - 02:02 AM

    First Sergeant

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Jpanstu grind time

SchnauzerKampfwagenIV #13 Posted 19 March 2016 - 09:11 PM

    First Sergeant

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Just btw Im still experiencing log in difficulties. Either black screen, or primary loading screen, no audio just stays like that. Must be shut down and restarted multiple times to get a successful log in.

coopster100 #14 Posted 20 March 2016 - 02:12 AM

    Private

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Thanks for the premium time ------- THIS IS A GREAT GAME.

Thnx Coopster1oo

J



SGR_LAFAYETTE #15 Posted 20 March 2016 - 04:13 AM

    Private

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I'm still having log on problems as well. 

Sher9lock #16 Posted 20 March 2016 - 02:06 PM

    Lance-corporal

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I am unable to login at the moment.......

Barquentine #17 Posted 21 March 2016 - 01:19 AM

    Junior Sergeant

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Appreciate it. WG is the only gaming outfit I've dealt with that actually seems to care about customer satisfaction. Compared to other games, this is heaven. I'm a certified Wallet Warrior, but I only like this game because that doesn't give me an advantage over the Welfare Warriors, who often slaughter me. 

stupidk #18 Posted 21 March 2016 - 02:30 PM

    Private

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View PostSher9lock, on 20 March 2016 - 02:06 PM, said:

I am unable to login at the moment.......

Same here. Anyone else locked out of NA server?



NikoPower #19 Posted 21 March 2016 - 03:41 PM

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    06-15-2013
Hey guys, if you are still having issues logging into the client, please message Customer Service. That way we can check into it as well as get an idea of how many of you are having issues.

Vsavsa1 #20 Posted 21 March 2016 - 10:49 PM

    Senior Sergeant

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View PostNikoPower, on 21 March 2016 - 09:41 AM, said:

Hey guys, if you are still having issues logging into the client, please message Customer Service. That way we can check into it as well as get an idea of how many of you are having issues.

 

More compensation inbound? :P How about some gold this time, could do with a few more garage slots. :)

Mad Driver. 

Highest Tier: X (E 100)

Lost most of my tanks to Training Rooms. l run a small beer shop in City Life rooms for silver.





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