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Server Maintenance and Update 3.3.1

Update 3.3

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hustleb0nes #1 Posted 02 November 2016 - 06:50 PM

    Assistant Producer

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    09-16-2013

Hey, all! 

 

We're aware of some of the most prominent issues that have occurred shortly after update 3.3 was released. 

 

Both here in the forums as well as through our support system we've identified the following issues:

 

  • Login problems
  • Battle queue errors 
  • Random game crashes
  • Incorrect display of battle counts
  • Tutorial mode activated when logging in

 

For the first two issues noted, a server update went out early this morning to resolve these issues. For those that have submitted a ticket to our support team shortly after the release of the update yesterday please expect support team members to follow up with you. Additionally, for those that haven't submitted a ticket to us and are still experiencing login issues after 3:30 AM PT please feel free to reach out to support for assistance. 

 

Finally, for the last three issues, we're expecting update 3.3.1 to be released later this week which is expected to resolve these issues.

 

Thanks for your patience everyone. All members involved with Blitz here at NA are working as hard and as fast as we can to get you guys back into the game and into your accounts! 

 

-hustleb0nes


 

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AkagiTachibana #2 Posted 02 November 2016 - 07:00 PM

    First Sergeant

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    03-16-2014
So far so good on my part not too laggy or ghost shells yet. Having fun so far thanks for the update
"Strike swift As lightning!"

GenericMIKE #3 Posted 02 November 2016 - 07:09 PM

    The Most Generic Tanker in Blitz

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Waiting on a bit of gold for compensation :)

 

 

You can visit Blitz Guru for current news, updates, map guides, tank guides and more!


mlacunza #4 Posted 02 November 2016 - 07:56 PM

    Tanquista Peruano

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View PostGenericMIKE, on 02 November 2016 - 02:09 PM, said:

Waiting on a bit of gold for compensation :)

Yes sure send a ticket with your user ID they will give you 10000 gold


Saludos!

Website:: http://wblitz.win


michaeltsoon #5 Posted 02 November 2016 - 08:26 PM

    No.1 Gold-Slinging Unicum

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View Postmlacunza, on 02 November 2016 - 02:56 PM, said:

Yes sure send a ticket with your user ID they will give you 10000 gold

 

There's a reason you only have 6 reputation after 215 posts

:facepalm:


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Always Loyal, Always Fighting, Always Courageous. PZ3 will carry!

 

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mlacunza #6 Posted 02 November 2016 - 08:29 PM

    Tanquista Peruano

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View Postmichaeltsoon, on 02 November 2016 - 03:26 PM, said:

 

There's a reason you only have 6 reputation after 215 posts

:facepalm:

 

Oh my God nooooo!!! I need to commit suicide for that reason :D

Saludos!

Website:: http://wblitz.win


dayton07277 #7 Posted 02 November 2016 - 08:39 PM

    (SMH)

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    09-13-2015

View Posthustleb0nes, on 02 November 2016 - 10:50 AM, said:

Hey, all! 

 

We're aware of some of the most prominent issues that have occurred shortly after update 3.3 was released. 

 

Both here in the forums as well as through our support system we've identified the following issues:

 

  • Login problems
  • Battle queue errors 
  • Random game crashes
  • Incorrect display of battle counts
  • Tutorial mode activated when logging in

 

For the first two issues noted, a server update went out early this morning to resolve these issues. For those that have submitted a ticket to our support team shortly after the release of the update yesterday please expect support team members to follow up with you. Additionally, for those that haven't submitted a ticket to us and are still experiencing login issues after 3:30 AM PT please feel free to reach out to support for assistance. 

 

Finally, for the last three issues, we're expecting update 3.3.1 to be released later this week which is expected to resolve these issues.

 

Thanks for your patience everyone. All members involved with Blitz here at NA are working as hard and as fast as we can to get you guys back into the game and into your accounts! 

 

-hustleb0nes

Dude!! This sucks.big D. I better be compensated.I submitted a ticket already. Just some canned reply.my WR was hacked and tank WR hacked and WR not working its a s s backwards.I want gold and prem or I'm going to Google for a refund..why doesn't wotb test there updates for all platform's before release.??? SMH.!!!!!!! Hard.lol



dayton07277 #8 Posted 02 November 2016 - 08:44 PM

    (SMH)

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View Postmlacunza, on 02 November 2016 - 11:56 AM, said:

View PostGenericMIKE, on 02 November 2016 - 02:09 PM, said:

Waiting on a bit of gold for compensation :)

Yes sure send a ticket with your user ID they will give you 10000 gold

Yep taken out.of your account^^^^



razernaga2014 #9 Posted 02 November 2016 - 08:50 PM

    I drink and I know things.

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View Postdayton07277, on 02 November 2016 - 03:44 PM, said:

Yep taken out.of your account^^^^

 

That means nothing would happen.  I'm sure you meant that they would lose 10,000 gold, but if WG gave 10,000 gold to you that was taken from your account, then the net result would be zero gold.  Good try~!

I have quit the game for now.  It is no longer what I began playing in 2014, and while change is not inherently bad, it is also not inherently good either.  

How To Crossfire

Former [SPUD] longtime member

 


dayton07277 #10 Posted 02 November 2016 - 08:57 PM

    (SMH)

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View Postrazernaga2014, on 02 November 2016 - 12:50 PM, said:

 

That means nothing would happen.  I'm sure you meant that they would lose 10,000 gold, but if WG gave 10,000 gold to you that was taken from your account, then the net result would be zero gold.  Good try~!

Hahahaha your quite the troll LOL 



Captain_Bully_Beater #11 Posted 02 November 2016 - 10:33 PM

    Private

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My WR plummeted . 33 and my STA-1 is gone...Submitted a ticket and received a canned response. All I did was update the game....Hope they make it right.

_Diesel_41_ #12 Posted 04 November 2016 - 02:40 AM

    Lance-corporal

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    10-24-2014

My WR dropped 2.95%, i lost 6500 gold and 258k credits, have no tier 1 tanks now, somehow all my AP rounds turned to pramo rounds now, my Ipad lost 2 bars on the cellular signal, my left hand is starting to go numb, i lost vision in my right eye, i cant seem to hear what my wife is saying anymore. Oh ya, i have lag too.

 

Thanks hustle for the update.


 


BRooKLYNy718 #13 Posted 04 November 2016 - 03:02 PM

    Private

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I sent in 20 tickets with you guys already. not one time they responded smh. They are a scammers with this update and it should be reported. How the hell you make and send out a new update for new maps basically corny remodel maps  and other useless stuff and it ends up taking tanker stats ,gold etc they ain't trying to fix it they crooks   Ain't buying nothing no more till they fix it wot is garbage app 



_Diesel_41_ #14 Posted 04 November 2016 - 03:38 PM

    Lance-corporal

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Looks like the patch fixed the FPS/ping issue.

 


mlacunza #15 Posted 04 November 2016 - 04:54 PM

    Tanquista Peruano

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View Post_Diesel_41_, on 04 November 2016 - 10:38 AM, said:

Looks like the patch fixed the FPS/ping issue.

Nop,i still suffer it using my LTE connection


Saludos!

Website:: http://wblitz.win


mlacunza #16 Posted 04 November 2016 - 04:56 PM

    Tanquista Peruano

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  • [DBLAT]
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    04-01-2016

View PostBRooKLYNy718, on 04 November 2016 - 10:02 AM, said:

I sent in 20 tickets with you guys already. not one time they responded smh. They are a scammers with this update and it should be reported. How the hell you make and send out a new update for new maps basically corny remodel maps  and other useless stuff and it ends up taking tanker stats ,gold etc they ain't trying to fix it they crooks   Ain't buying nothing no more till they fix it wot is garbage app 

Garbage? Uninstall it a fix the issue baby


Saludos!

Website:: http://wblitz.win


BRooKLYNy718 #17 Posted 04 November 2016 - 07:34 PM

    Private

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  • [XXPRX]
  • Member since:
    08-30-2015
is there a new update coming up to fix these problems second update this week and I keep having my issue lost (victories average )

dayton07277 #18 Posted 04 November 2016 - 10:32 PM

    (SMH)

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    09-13-2015
No not fixed.battle count and WR keeps going down.

Tom_Schuster #19 Posted 04 November 2016 - 10:41 PM

    Lance-corporal

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  • 8554 battles
  • 22
  • [NUBS_]
  • Member since:
    08-21-2016

still cant log into the game   says my game is out of date.and when I click on  update nothing......been 5 days now since I could play.....grrrrrrrrrrrrrr

 



_Diesel_41_ #20 Posted 05 November 2016 - 02:27 AM

    Lance-corporal

  • Players
  • 30057 battles
  • 80
  • [III-C]
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    10-24-2014
Ya, i spoke too soon. FPS/ping issue is still there and it gets worse with more players in the server. Come on WG mist do your own server group and quit subcontracting to inferior service!

 






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