36 replies to this topic

[MetalMayhemMaster]

I was just kicked out of game with server drop and now I cannot log back in...

 

Problem is back

[unclerojelio]

They still haven't return the missing battles. Response to my ticket indicates that they don't have a clue how to fix it. Amatuers. Who the hell releases a patch with so many bugs? Has WG never heard of regression testing and database backups?

[Captain_Bully_Beater]

Nothing has been resolved on my account as well as thousands of accounts. I contacted Google Play and they were fantastic. Their nunmber is....

 

1-855-836-3987

 

You will talk to a person and they are very helpful. My game has been a mess since November 1st as soon as I hit update. And no, the second "Fix" on the 4th hasn't fixed anything either. I have sent in Tickets and receive canned, smoke and mirror responses...

 

i will I'll be shocked if my post stays up through the night..

[dayton07277]

captain36574, on 07 November 2016 - 07:52 PM, said:

Nothing has been resolved on my account as well as thousands of accounts. I contacted Google Play and they were fantastic. Their nunmber is....

 

1-855-836-3987

 

You will talk to a person and they are very helpful. My game has been a mess since November 1st as soon as I hit update. And no, the second "Fix" on the 4th hasn't fixed anything either. I have sent in Tickets and receive canned, smoke and mirror responses...

 

i will I'll be shocked if my post stays up through the night..

How did Google help you?

[montytx]

Has the battle count glitch been fixed yet?

[dayton07277]

montytx, on 08 November 2016 - 06:09 PM, said:

Has the battle count glitch been fixed yet?

No

[Ominous_Titan]

Where are we at with a fix for this.......I am losing stats off tanks when taking them out after this update. Is there any word on when this is going to be fixed? Also my assistant app just doesn't show anything anymore after I got a message this morning in game it was updating and that turned out to be the releases of the new camo and tank bundles. Can we please get an update on this, I would like my stats put back to normal so I can track they properly. 

[dayton07277]

Apparently wotb doesn't know how. Its there update.and they suck.I've sent 6/tickets I'm done.it is what it is.SMH

[Ominous_Titan]

Can we please get an update on when the stats will be fixed?

 

[unclerojelio]

Ominous_Titan, on 10 November 2016 - 12:48 PM, said:

Can we please get an update on when the stats will be fixed?

 

 

They can't fix it. They have lost the data and will never be able to restore it. If they had the data they would have already applied the diff with little or no fanfare. They will continue to string us along with false promises until we get tired of sending in tickets and forget. WG is a poorly-run, slipshod organization who has no interest in us individually. All they care about is bringing in new players and fleecing them of their money. The new players aren't affected by the glitch so won't be complaining about it. Soon, those of us that are affected will be diluted away. 

[reluctanttheist]

unclerojelio, on 11 November 2016 - 11:21 AM, said:

They can't fix it. They have lost the data and will never be able to restore it. If they had the data they would have already applied the diff with little or no fanfare. They will continue to string us along with false promises until we get tired of sending in tickets and forget. WG is a poorly-run, slipshod organization who has no interest in us individually. All they care about is bringing in new players and fleecing them of their money. The new players aren't affected by the glitch so won't be complaining about it. Soon, those of us that are affected will be diluted away. 

 

So you're quitting the game??  Please??  Because negative people like you are JUST SO FUN at parties and online, too!  

 

Or do you suppose instead that they're trying to figure out how to migrate old account data and move it forward while merging new data added to the accounts since 3.3?  

 

/sarcasm Because WG is an incompetent company that doesn't do backups, right?  Because WG doesn't know how to make a MMO game work on iOS, Android, Mac and Windows... wait... OH SNAP

 

Maybe the one benefit of waiting for WG to fix the account data is that all you grumpy types will leave the game to people who don't have a pickle up their bum.  I am waiting for a fix for this, and the stuttering problem that support confirms as existing.  WG confirms they are working on both.  So snap out of it, pal.

Edited by reluctanttheist, 12 November 2016 - 06:06 AM.

[Warrior_Dragon_1]

November 14 and this problem continue... my winrate down... Im very sad :'( 

[SchnauzerKampfwagenIV]

Uhm I cant log on. "cant connect to server" have I been banned? Saturday November 19th. Anyone else?

Edited by SchnauzerKampfwagenIV, 19 November 2016 - 11:19 PM.

[dayton07277]

reluctanttheist, on 11 November 2016 - 10:04 PM, said:

 

So you're quitting the game??  Please??  Because negative people like you are JUST SO FUN at parties and online, too!  

 

Or do you suppose instead that they're trying to figure out how to migrate old account data and move it forward while merging new data added to the accounts since 3.3?  

 

/sarcasm Because WG is an incompetent company that doesn't do backups, right?  Because WG doesn't know how to make a MMO game work on iOS, Android, Mac and Windows... wait... OH SNAP

 

Maybe the one benefit of waiting for WG to fix the account data is that all you grumpy types will leave the game to people who don't have a pickle up their bum.  I am waiting for a fix for this, and the stuttering problem that support confirms as existing.  WG confirms they are working on both.  So snap out of it, pal.

A heads up from a dev or admin would be nice once in a while.just so they let us know we haven't been forgotten. That's good customer satisfaction. Right?

[CptCheez]

dayton07277, on 21 November 2016 - 03:54 AM, said:

A heads up from a dev or admin would be nice once in a while.just so they let us know we haven't been forgotten. That's good customer satisfaction. Right?

 

You mean like this heads up from Ratbat?  Written barely 36 hours ago in a thread in which you were also participating and posting?

 

Senator_Ratbat, on 20 November 2016 - 12:23 AM, said:

Fix for battle count is around the corner, we just want to be absolutely sure this fix is solid. 

 

Ratbat's post that you SPECIFICALLY REPLIED TO?

 

dayton07277, on 20 November 2016 - 01:08 AM, said:

About time..lol

 

Yeah, that one.  See that?  That's you being ridiculous.  Knock it off.

[dayton07277]

Still waiting.!! Still not fixed !!

[dayton07277]

dayton07277, on 26 November 2016 - 08:00 PM, said:

Still waiting.!! Still not fixed !!

Yep