Wargaming still not finding the solution and not recognizing the issue of screen freeze 2-3 seconds

Started by Redemptionz, Nov 15 2016 10:05 PM

Please log in to reply

8 replies to this topic

Redemptionz #1 Posted 15 November 2016 - 10:05 PM

Lance-corporal

Players
8353 battles
85
Member since:
09-30-2015

Greetings,

I submitted a ticket to wargaming about the issue i'm having. Let me explain, while in battle i'm constantly getting 2-3 seconds screen freeze stops the gameplay resumes and repeats again. I was told that this issue is particular with the ipad mini. Now, this issue only recured with this new update 3.3. Before, I never had a single problem. Now wargaming replied to me that it was maybe my internet connection (wich I know is not), I made tests , sent them the results and it was clearly not my internet. Now, they are still saying that I should delete my app and reinstall again bla bla ( I did all this ) and nothing works.

So basically, I'm going crazy because theyr not even recognizing this issue. It is clearly an ISSUE from their last UPDATE. What should I do now?

%5Burl=http://wotbstars.com...peg[/img][/url]

Redemptionz #2 Posted 15 November 2016 - 10:06 PM

Lance-corporal

Players
8353 battles
85
Member since:
09-30-2015

And please dont tell me to change my settings or whatever, before this update, everything was working just fine. I hope that the devs will see this topic and take it seriously, there is something wrong.

%5Burl=http://wotbstars.com...peg[/img][/url]

michaeltsoon #3 Posted 15 November 2016 - 10:55 PM

No.1 Gold-Slinging Unicum

Players
29909 battles
2,802
[HATED]
Member since:
09-28-2014

lower your framerate to 30. worked for me

Current Data Analyst and Certified Gold Noob of [HATED] - Hated for a reason.

Founder of [PZ3] - Always Loyal, Always Fighting, Always Courageous. PZ3 will carry!

"War does not determine who is right, only who is left" - Bertrand Russell

Click here to view my stats

reluctanttheist #4 Posted 15 November 2016 - 10:59 PM

Canuck Didactics

Players
23138 battles
6,042
[III-H]
Member since:
01-12-2015

WG is aware of this already - I submitted a ticket quite some time ago. They're working on the fix for it, to be released in a "micro-patch". No timeframe given.

Tanks: _X: T110E5, T110E3, FV215b(183), IS-7, Obj.140 _IX: M103, T-54 _VIII: IS-6, T34, Lowe, T-44, IS-6, IS-3D _VII: T-43, Comet, E25, AT-15A, SU-122-44
Usually on in the evenings Pacific time. Intake Contact for Triarii Clan (PM for details)
Be a better player | Click here if you have lag | Graphics Settings for iOS | Check your ping with Pingplotter | Get good: watch Bushka! | Check out tanks on Tank Compare and BlitzHangar

Beef_and_Potatoes #5 Posted 15 November 2016 - 11:48 PM

Junior Sergeant

Players
3816 battles
159
[KNOTC]
Member since:
02-18-2016

Try lowering your graphics settings such as fog, grass, water quality etc. to the lowest settings also use 30fps see if that solves the problem. Also turn off HD sounds. if you dont want to do that well then deal with it

Edited by Ausf_D, 15 November 2016 - 11:49 PM.

"I would rather have a German division in front of me than a French behind me. I have a large respect for the German soldiers. In reality, the Germans are the only decent people living in Europe

We have defeated the wrong enemy." Gen. George S. Patton

✙ Ausführung D ⚅⚄ ⌽ ✙

dayton07277 #6 Posted 15 November 2016 - 11:50 PM

(SMH)

Players
20060 battles
4,099
[CROWN]
Member since:
09-13-2015

reluctanttheist, on 15 November 2016 - 02:59 PM, said:

WG is aware of this already - I submitted a ticket quite some time ago. They're working on the fix for it, to be released in a "micro-patch". No timeframe given.

I'm sure it will happen in update 3.4 , just like I'm waiting for battle count fix..it's not going to happen.