Wargaming still not finding the solution and not recognizing the issue of screen freeze 2-3 seconds

Started by Redemptionz, Nov 15 2016 10:05 PM

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8 replies to this topic

Redemptionz #1 Posted 15 November 2016 - 10:05 PM

Lance-corporal

Players
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Member since:
09-30-2015

Greetings,

I submitted a ticket to wargaming about the issue i'm having. Let me explain, while in battle i'm constantly getting 2-3 seconds screen freeze stops the gameplay resumes and repeats again. I was told that this issue is particular with the ipad mini. Now, this issue only recured with this new update 3.3. Before, I never had a single problem. Now wargaming replied to me that it was maybe my internet connection (wich I know is not), I made tests , sent them the results and it was clearly not my internet. Now, they are still saying that I should delete my app and reinstall again bla bla ( I did all this ) and nothing works.

So basically, I'm going crazy because theyr not even recognizing this issue. It is clearly an ISSUE from their last UPDATE. What should I do now?

%5Burl=http://wotbstars.com...peg[/img][/url]

Redemptionz #2 Posted 15 November 2016 - 10:06 PM

Lance-corporal

Players
8403 battles
85
[C-4XX]
Member since:
09-30-2015

And please dont tell me to change my settings or whatever, before this update, everything was working just fine. I hope that the devs will see this topic and take it seriously, there is something wrong.

%5Burl=http://wotbstars.com...peg[/img][/url]

michaeltsoon #3 Posted 15 November 2016 - 10:55 PM

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lower your framerate to 30. worked for me

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reluctanttheist #4 Posted 15 November 2016 - 10:59 PM

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WG is aware of this already - I submitted a ticket quite some time ago. They're working on the fix for it, to be released in a "micro-patch". No timeframe given.

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Beef_and_Potatoes #5 Posted 15 November 2016 - 11:48 PM

Junior Sergeant

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Try lowering your graphics settings such as fog, grass, water quality etc. to the lowest settings also use 30fps see if that solves the problem. Also turn off HD sounds. if you dont want to do that well then deal with it

Edited by Ausf_D, 15 November 2016 - 11:49 PM.

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dayton07277 #6 Posted 15 November 2016 - 11:50 PM

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reluctanttheist, on 15 November 2016 - 02:59 PM, said:

WG is aware of this already - I submitted a ticket quite some time ago. They're working on the fix for it, to be released in a "micro-patch". No timeframe given.

I'm sure it will happen in update 3.4 , just like I'm waiting for battle count fix..it's not going to happen.