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Wargaming still not finding the solution and not recognizing the issue of screen freeze 2-3 seconds


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Redemptionz #1 Posted 15 November 2016 - 10:05 PM

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Greetings,

 

I submitted a ticket to wargaming about the issue i'm having. Let me explain, while in battle i'm constantly getting 2-3 seconds screen freeze stops the gameplay resumes and repeats again. I was told that this issue is particular with the ipad mini. Now, this issue only recured with this new update 3.3. Before, I never had a single problem. Now wargaming replied to me that it was maybe my internet connection (wich I know is not), I made tests , sent them the results and it was clearly not my internet. Now, they are still saying that I should delete my app and reinstall again bla bla ( I did all this ) and nothing works. 

 

So basically, I'm going crazy because theyr not even recognizing this issue. It is clearly an ISSUE from their last UPDATE. What should I do now?



Redemptionz #2 Posted 15 November 2016 - 10:06 PM

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And please dont tell me to change my settings or whatever, before this update, everything was working just fine. I hope that the devs will see this topic and take it seriously, there is something wrong.



michaeltsoon #3 Posted 15 November 2016 - 10:55 PM

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lower your framerate to 30. worked for me

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reluctanttheist #4 Posted 15 November 2016 - 10:59 PM

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WG is aware of this already - I submitted a ticket quite some time ago.  They're working on the fix for it, to be released in a "micro-patch".  No timeframe given.

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Beef_and_Potatoes #5 Posted 15 November 2016 - 11:48 PM

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Try lowering your  graphics settings such as fog, grass, water quality  etc. to the lowest settings also use 30fps see if that solves the problem. Also turn off HD sounds. if you dont want to do that well then deal with it

Edited by Ausf_D, 15 November 2016 - 11:49 PM.

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dayton07277 #6 Posted 15 November 2016 - 11:50 PM

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View Postreluctanttheist, on 15 November 2016 - 02:59 PM, said:

WG is aware of this already - I submitted a ticket quite some time ago.  They're working on the fix for it, to be released in a "micro-patch".  No timeframe given.

I'm sure it will happen in update 3.4 , just like I'm waiting for battle count fix..it's not going to happen.



Redemptionz #7 Posted 16 November 2016 - 09:24 PM

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https://youtu.be/QeYxDscFs74 this is exactly my issue, anyone els

e?!



reluctanttheist #8 Posted 18 November 2016 - 05:05 PM

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Yes - you and me, and perhaps everyone on iOS.  And it's been posted on the RU forums and the devs are working to fix it.

Tanks:  _X: T110E5, T110E3, FV215b(183), IS-7, Obj.140  _IX: M103, T-54  _VIII: IS-6, T34, Lowe, T-44, IS-6, IS-3D  _VII: T-43, Comet, E25, AT-15A, SU-122-44
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Lephturn #9 Posted 18 November 2016 - 06:42 PM

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View Postdayton07277, on 15 November 2016 - 06:50 PM, said:

I'm sure it will happen in update 3.4 , just like I'm waiting for battle count fix..it's not going to happen.

 

Yes it is, just maybe not as quickly as you would like.

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