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Berlin Quartet Bundle Payment Issue and Pricing

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Panbun #1 Posted 28 November 2016 - 01:31 AM

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Is anyone having issues with purchasing the Berlin Quartet bundle on a Windows 10 device?

 

I've been trying to buy the bundle ever since it released, but I keep getting error messages saying the Windows Store can't get authorization to complete the purchase, or it just can't process the payment. I've tried re-installing the game and re-entering my credit card details but it still won't work. I've been able to buy bundles in the past so I'm guessing it's just an issue with this bundle.

 

Are there any fixes for this?

 

Ultimately, I can just buy it through the Apple Store on my iPhone, but then I have to pay an extra $30. That leads me to the pricing part of the Berlin Quartet bundle.

 

Windows Laptop Pricing Apple iPhone Pricing

 

Why are the bundles priced differently by such a large margin? And has this always been the case for previous bundles?

 



eddie13_ #2 Posted 28 November 2016 - 01:33 AM

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Do you live in the US?

    

 

 


SystemRename1015994167 #3 Posted 28 November 2016 - 01:33 AM

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for Android its just 70 bucks...

Panbun #4 Posted 28 November 2016 - 01:35 AM

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View Posteddie13_, on 28 November 2016 - 11:33 AM, said:

Do you live in the US?

No, I live in Australia.



SystemRename1015994167 #5 Posted 28 November 2016 - 01:35 AM

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and lol the pictures above say they're priced -50% so that means original is 196.38 and 249.98

Panbun #6 Posted 28 November 2016 - 01:40 AM

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View PostSystemRename1015994167, on 28 November 2016 - 11:35 AM, said:

and lol the pictures above say they're priced -50% so that means original is 196.38 and 249.98

Yup. Pretty crazy huh? Such is the struggle of an Aussie playing on the NA server. And correct me if I'm wrong, but I think the pricing is similar for Canadians too. :mellow:



SystemRename1015994167 #7 Posted 28 November 2016 - 01:43 AM

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What do you expect from cheap, purse slaughtering WG?

Blento_ #8 Posted 28 November 2016 - 01:52 AM

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They can't authorize your transaction as long as you are using Aussie credit card for American transaction. That is not allowed via Apple Store. You should use iTunes account created in USA that will be linked to American Debit/Credit Card. 

 

I would suggest buy one preloaded credit/debit cards issued in USA by any major bank and user for your purchase.



VonMiller58 #9 Posted 28 November 2016 - 01:52 AM

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take the cheaper one

 


o...:...:I:...:...o

    ..58..58..


WipWapJaws #10 Posted 28 November 2016 - 02:08 AM

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That's the price in $US on the left and $AU on the right 

Richie_McCaw #11 Posted 28 November 2016 - 02:11 AM

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Pop down to Officeworks and buy iTunes vouchers at 20% off.  Makes it $100.

thermodelicious #12 Posted 28 November 2016 - 02:19 AM

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View PostWipWapJaws, on 28 November 2016 - 02:08 AM, said:

That's the price in $US on the left and $AU on the right 

 

This^^^^^^^^^^

Richie_McCaw #13 Posted 28 November 2016 - 02:24 AM

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View PostWipWapJaws, on 28 November 2016 - 02:08 AM, said:

That's the price in $US on the left and $AU on the right 

I thought the US price was 79.95? Where does the extra 18 US dollars come from? Australia  has 10% tax so that would lift it to 88. 



thermodelicious #14 Posted 28 November 2016 - 02:41 AM

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View PostRichie_McCaw, on 28 November 2016 - 02:24 AM, said:

I thought the US price was 79.95? Where does the extra 18 US dollars come from? Australia  has 10% tax so that would lift it to 88. 

 

Aussie dollars and US dollars are not equivalent, a Aussie dollar is worth .75 in US. 

olddatsunfan #15 Posted 28 November 2016 - 02:47 AM

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Similiar pricing on the Canadian side Pan, Windows 10 is a better deal than Android or Apple, I'm guessing that Windows 10 will charge you region appropriate tax also, but, a better price structure.  The purchase through windows 10 should be tied to your region settings on your PC and your Windows account with the credit card details.  Give Windows Store support a call and see what's going on ...

Panbun #16 Posted 28 November 2016 - 02:50 AM

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View PostB_L_E_N_T_O, on 28 November 2016 - 11:52 AM, said:

They can't authorize your transaction as long as you are using Aussie credit card for American transaction. That is not allowed via Apple Store. You should use iTunes account created in USA that will be linked to American Debit/Credit Card. 

 

I would suggest buy one preloaded credit/debit cards issued in USA by any major bank and user for your purchase.

View PostWipWapJaws, on 28 November 2016 - 12:08 PM, said:

That's the price in $US on the left and $AU on the right 

That's odd. The bundles used to be automatically converted to AUD pricing and I could buy them just fine via both Apple and Windows. Thanks for the clarification.



Panbun #17 Posted 28 November 2016 - 02:51 AM

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View Postolddatsunfan, on 28 November 2016 - 12:47 PM, said:

Similiar pricing on the Canadian side Pan, Windows 10 is a better deal than Android or Apple, I'm guessing that Windows 10 will charge you region appropriate tax also, but, a better price structure.  The purchase through windows 10 should be tied to your region settings on your PC and your Windows account with the credit card details.  Give Windows Store support a call and see what's going on ...

Thanks! I hadn't thought of that. I'll check it out with their Support.



MorphmanMVP #18 Posted 28 November 2016 - 03:00 AM

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Inb4 Windows support is useless and sends you into an endless support cycle.

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Richie_McCaw #19 Posted 28 November 2016 - 03:26 AM

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View Postthermodelicious, on 28 November 2016 - 02:41 AM, said:

 

Aussie dollars and US dollars are not equivalent, a Aussie dollar is worth .75 in US. 

Yeah I am aware of that,  my point was the bundle prices on the US store is 79.95 yet the US price supposedly on the Australian store is 98. My question was shouldnt the US price on both stores be the same.  Even allowing for 10% tax the ios price is way higher than the exchange rate. 



thermodelicious #20 Posted 28 November 2016 - 03:54 AM

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View PostRichie_McCaw, on 28 November 2016 - 03:26 AM, said:

Yeah I am aware of that,  my point was the bundle prices on the US store is 79.95 yet the US price supposedly on the Australian store is 98. My question was shouldnt the US price on both stores be the same.  Even allowing for 10% tax the ios price is way higher than the exchange rate. 

The windows price is obviously in US dollars and the apple price is in Aussie dollars. 







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