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Pingplotter app for tracing network problems

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reluctanttheist #1 Posted 27 December 2016 - 08:58 AM

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First I'd like to thank Acrisis for putting me onto this app - it's gold for determining where network problems are between you and the Blitz servers.  Games like Blitz pretty much require you to have a flawless connection between your device and WG, so if your wifi or router is holding you up, or there's delays at any other point along the route, it can really hamper your ability to play the game well.

 

Pingplotter is free in the iOS app store, and is available for free to download for your PC at www.pingplotter.com.  Download it and get it to run a test on login.wotblitz.com.  Each hop in the test shows the cumulative time it takes to get packets back from each hop and finally the whole trip.  It continues over seconds and minutes to test the route so you can see if packets are being lost regularly or just on occasion.  

 

Below you can see that my overall ping is about 100 (which it has been since I started playing the game) but you'll also notice that one hop had a delay of 467 ms at some time during the test, and that it's happening at IP 70.78.192.1, which is part of the Shaw network out in Quebec (I'm in British Columbia on the west edge of the continent, so the data is being routed clear across the continent to get to me).  If I'm getting a ping spike or a ghost shell it could certainly come from a blip in the route like this.  So before you rage on at WG for your lag problems, check your route to see where the problem is FIRST.  If you're regularly getting delay in the very first hop you should check out my post on removing lag in my signature below.

 


Edited by reluctanttheist, 10 January 2017 - 05:00 PM.

Tanks:  _X: T110E5, T110E3, FV215b(183), IS-7, Obj.140  _IX: M103, T-54  _VIII: IS-6, T34, Lowe, T-44, IS-6, IS-3D  _VII: T-43, Comet, E25, AT-15A, SU-122-44
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Watch the WoTB Users Manual Series  | Click here if you have lag  |  The best settings for your iOS device |  Check your ping with Pingplotter  | Get good: watch Bushka! | Check out tanks on Tank Compare


acrisis #2 Posted 27 December 2016 - 10:25 AM

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o7

 

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acrisis #3 Posted 27 December 2016 - 10:45 AM

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Samples:

 

Ongoing problem spot with ISP on the other side of town

 

Telia having issues

 

 

 


Edited by acrisis, 27 December 2016 - 10:53 AM.

 

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zcostilla #4 Posted 27 December 2016 - 11:05 AM

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Nice tip. Thanks bro!

 

Zac


-COMMUNITY PLEDGE SIGNER-

Casual gamer and father of three FIVE other WoT Blitz players who can probably kick my butt in most battles. 

Click this thread to see how I raised my win rate 10 percent: 

http://forum.wotblitz.com/index.php?/topic/14679-how-i-raised-my-win-rate-over-10-points/#entry217767


acrisis #5 Posted 27 December 2016 - 11:05 AM

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The above may have small issues in game wth ping fluctations where something is off momentarily.

 

The following would be a considerable spike that will cause a brief spotting, driving and firing issue ...

 


 

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acrisis #6 Posted 27 December 2016 - 11:15 AM

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Major glitch, you probably sank into drift sand and/or saw flying tanks ... 

 


 

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acrisis #7 Posted 27 December 2016 - 11:29 AM

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... and you better not be in game when you have this hppen ...

 

 


 

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Adrielo #8 Posted 27 December 2016 - 12:14 PM

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Let's just say, being an Australian player is a sod.

 

http://imgur.com/uwkfh06

 



acrisis #9 Posted 27 December 2016 - 12:18 PM

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Yes, intercontinental traffic quickly adds up to 200ms + 

 

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RoadKutter #10 Posted 27 December 2016 - 01:19 PM

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As always thanks for the great tips and info! +1

                         

If you give a man fire, he will be warm for a day. If you light a man on fire, he will be warm for the rest of his life.

 

                

                                                                  


PixelBucket #11 Posted 27 December 2016 - 03:13 PM

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I must tell Bluesteel about this.

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reluctanttheist #12 Posted 27 December 2016 - 03:57 PM

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Geez Acrisis - that's pretty awful.  Did your ISP offer any help in making their network more reliable??

Tanks:  _X: T110E5, T110E3, FV215b(183), IS-7, Obj.140  _IX: M103, T-54  _VIII: IS-6, T34, Lowe, T-44, IS-6, IS-3D  _VII: T-43, Comet, E25, AT-15A, SU-122-44
Usually on in the evenings Pacific time.  Intake Contact for Triarii Clan (PM for details)
Watch the WoTB Users Manual Series  | Click here if you have lag  |  The best settings for your iOS device |  Check your ping with Pingplotter  | Get good: watch Bushka! | Check out tanks on Tank Compare


acrisis #13 Posted 17 January 2017 - 01:00 PM

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No help as of yet dealing with level 1 and 2 tech support. 

 

I need to talk to someone with a clue some day, when I feel like talking to a brick wall.  The last conversation they gave me a "special" # for that to only route me back to tier 1 support ... oh the incompetence. 


 

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t4four #14 Posted 17 February 2017 - 02:20 AM

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So I have run a couple tests with the ping plotter app and see a couple spots where there are packet losses. What are my options to correct such problems?

 


I find acronyms to be a PITA.

Troymk1 #15 Posted 01 March 2017 - 05:47 PM

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70.143.193.154 is losing 50-70% of my packets.    I mean really?

reluctanttheist #16 Posted 04 March 2017 - 12:51 AM

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View PostTroymk1, on 01 March 2017 - 09:47 AM, said:

70.143.193.154 is losing 50-70% of my packets.    I mean really?

 

  Are you playing on AT&T?  That's their IP address.  That's brutal - and makes the game unplayable.  T4Four I see your post as well... call your ISP and let them know.  That's really bad service, guys.  I would lose my marbles with that sort of service.

Edited by reluctanttheist, 04 March 2017 - 12:52 AM.

Tanks:  _X: T110E5, T110E3, FV215b(183), IS-7, Obj.140  _IX: M103, T-54  _VIII: IS-6, T34, Lowe, T-44, IS-6, IS-3D  _VII: T-43, Comet, E25, AT-15A, SU-122-44
Usually on in the evenings Pacific time.  Intake Contact for Triarii Clan (PM for details)
Watch the WoTB Users Manual Series  | Click here if you have lag  |  The best settings for your iOS device |  Check your ping with Pingplotter  | Get good: watch Bushka! | Check out tanks on Tank Compare


SigDocBon #17 Posted 09 April 2017 - 08:56 PM

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Ok, here's a question. I notice on a few of those screenshots, you're being routed through Europe on what appears to be WG's servers? I'm in this same boat so, why would they do this if we're playing on NA servers?!?! I'm seeing ping spikes between 170 to 230 in the loop to and from Europe with the only packet loss being on this loop albeit minimal.

 



SigDocBon #18 Posted 09 April 2017 - 09:30 PM

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SigDocBon #19 Posted 09 April 2017 - 09:39 PM

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SigDocBon #20 Posted 09 April 2017 - 09:40 PM

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