459 replies to this topic

[CC_Sly]

Alright - let's get this thing settled. 

 

Main points:

1. The IS-6 Fearless and the Snowstorm Jagdtiger 8,8 were put on the Gift Store.
2. They were able to be gifted.
3. This was not intended.

 

What we did/are doing

1. We removed the IS-6 Fearless and Snowstorm Jagdtiger 8,8 from the Gift Store.
2. We removed all gifted IS-6 Fearless and Snowstorm Jagdtiger 8,8 from the accounts.
3. We returned the gold used to gift all IS-6 Fearless and Snowstorm Jagdtiger 8,8 tanks.
4. Players who purchased any equipment for a gifted IS-6 Fearless or Snowstorm Jagdtiger 8,8 can submit a ticket to support for a full refund of the credits used.
5. We will be providing all players who had a gifted IS-6 Fearless or Snowstorm Jagdtiger 8,8 removed from their account the following:
   • 1x Certificate for 24 h of Premium Account
   • 5x Combat XP Boosters (60%)
6. If a player that was Gifted the IS-6 Fearless or Snowstorm Jagdtiger 8,8 sold their normal IS-6 or Jagdtiger 8,8, send in a ticket and we will restore them without using an exception. 
7. We are going to return all removed gifted IS-6 Fearless and Snowstorm Jagdtiger 8,8 from the accounts.

Edited by CC_Sly, 28 February 2017 - 04:24 PM.
Updating

[NICKEL_AND_DIME]

Consumer confidence is at an all-time low.  GG, Wargaming.

[xnj]

Thank for clearing that mess up..

Edited by slowmocean, 23 February 2017 - 05:09 PM.

[xjs]

NICKEL_AND_DIME, on 22 February 2017 - 01:38 PM, said:

Consumer confidence is at an all-time low.  GG, Wargaming.

 

[_JuJu]

Honestly you should wipe the stats or the tanks could be requested at a later date in an exception ticket.

[voyager35]

This means next time WG releases a deal that too good to be true, don't buy it. You might end up have a bunch of golds and premium days you don't really want.  

 

However, most people might not realize IS-6 fearless was not intended to be sold. Remember, most people don't visit the forum and never know clan wars.  

Edited by voyager35, 22 February 2017 - 06:51 PM.

[RageKicker]

Unacceptable.

[THEGRIMPEEPER]

I appreciate the response from you CCsly

[Aphropanda]

Yay...tickets...for something we didn't even do...

[_Sterben_]

What a relief, GG WG

 

Suddenly, *Loyal Players receives an M6A2E1

[G0ClimbAR0ck]

Wargaming makes a mistake by giving out the M60 FOR FREE to random people  in some "social experiment". The random lucky recipients get to keep the M60, while the forums ignite because many people felt slighted by the oversight in not receiving an M60; especially since many trolls and new accounts received one whereas valued members of the community who have been here since 2014 did not.

Wargaming makes a mistake by putting the IS6 Fearless up for sale; people pay real money to buy gold specifically for the Fearless. Wargaming repossesses the IS6 Fearless with no communication given to said players who bought the tank and refunds them the gold used to purchase said tank. Even though that gold was bought with the intention of buying the Fearless and for many, that gold is now useless.

Makes sense. Gg wp, wargaming. Shaking my head...

[ahredstealth]

...

Boosters and a day of premium time, plus you get to chase down your own expenses back...

 

...

 

 

And Wargaming gets to keep all the money it made on it's own mistake...



I see.

[VikkoTheTusken]

Having not purchased either I can honestly express general ambivalence and close with the obligatory "I'm just here to party".

[Forgotten_Fox]

NICKEL_AND_DIME, on 22 February 2017 - 01:38 PM, said:

Consumer confidence is at an all-time low.  GG, Wargaming.

 

[Forgotten_Fox]

ahredstealth, on 22 February 2017 - 01:49 PM, said:

...

Boosters and a day of premium time, plus you get to chase down your own expenses back...

 

...

 

 

And Wargaming gets to keep all the money it made on it's own mistake...



I see.

 

ahredstealth, on 22 February 2017 - 01:49 PM, said:

...

Boosters and a day of premium time, plus you get to chase down your own expenses back...

 

...

 

 

And Wargaming gets to keep all the money it made on it's own mistake...



I see.

Ur feedbak guy rite? Tell them im dissapointed... Twice for emphasis

Edited by Forgotten_Fox, 22 February 2017 - 06:55 PM.

[reluctanttheist]

There's a lot of bodies who make all this stuff happen at WG.  The gift shop was new, so it's natural to expect some growing pains with that. 

 

It's tough to make all this happen without a hiccup or two - having been in the development environment before, this is pretty minor!

[Paradox_Donut]

Wow, gift shop are more like shop for yourself lol

[Aphropanda]

G0ClimbAR0ck, on 22 February 2017 - 10:49 AM, said:

Wargaming makes a mistake by giving out the M60 FOR FREE to random people  in some "social experiment". The random lucky recipients get to keep the M60, while the forums ignite because many people felt slighted by the oversight in not receiving an M60; especially since many trolls and new accounts received one whereas valued members of the community who have been here since 2014 did not.

Wargaming makes a mistake by putting the IS6 Fearless up for sale; people pay real money to buy gold specifically for the Fearless. Wargaming repossesses the IS6 Fearless with no communication given to said players who bought the tank and refunds them the gold used to purchase said tank. Even though that gold was bought with the intention of buying the Fearless and for many, that gold is now useless.

Makes sense. Gg wp, wargaming. Shaking my head...

 

I sense a lot of refunds via Apple/Google Play. 

[_JuJu]

_Pandageddon, on 22 February 2017 - 12:55 PM, said:

 

I sense a lot of refunds via Apple/Google Play. 

Bingo!!! Ding ding ding!!!

[Forgotten_Fox]

G0ClimbAR0ck, on 22 February 2017 - 01:49 PM, said:

Wargaming makes a mistake by giving out the M60 FOR FREE to random people  in some "social experiment". The random lucky recipients get to keep the M60, while the forums ignite because many people felt slighted by the oversight in not receiving an M60; especially since many trolls and new accounts received one whereas valued members of the community who have been here since 2014 did not.

Wargaming makes a mistake by putting the IS6 Fearless up for sale; people pay real money to buy gold specifically for the Fearless. Wargaming repossesses the IS6 Fearless with no communication given to said players who bought the tank and refunds them the gold used to purchase said tank. Even though that gold was bought with the intention of buying the Fearless and for many, that gold is now useless.

Makes sense. Gg wp, wargaming. Shaking my head...