459 replies to this topic

[Paradox_Donut]

Wait , sly r u reading this?

[realRichard]

_Pandageddon, on 22 February 2017 - 01:55 PM, said:

 

I sense a lot of refunds via Apple/Google Play. 

 

In my experience Apple has never refunded in-app purchases. 

[CC_Sly]

Dreadnoghtus, on 22 February 2017 - 11:06 AM, said:

Wait , sly r u reading this?

 

I am.

[Forgotten_Fox]

ScumbagJuJu, on 22 February 2017 - 01:59 PM, said:

Bingo!!! Ding ding ding!!!

 

WG has recieved my last dime. Im refunding this useless gold, and they wont need to expect my dollar until I get a fearless!

[dementian]

Someone with legal know how please chime in.  Is what WG did in repo'ing the tanks even legal?  I mean, a product was offered and was legitimately purchased. 

 

WG just gets to say "we didn't mean to do that" and take them back?

 

(for the record, I didn't buy one)

[SlowZee]

Honestly, why set a precedent now Sly? WG has let several unintended things happen in the game, now since you have taken away a premium tank people have paid for and given gold spent back to them, I expect a nerf of ke ni Otsu, as it was not " intended" to be that way.. 

 

watch how you use the word "intended" as now you need to make good on fixing premium tanks that have  unintended stats. As you never "intended for it to be like that"

Edited by Slowzee, 22 February 2017 - 07:42 PM.

[tedg5]

I kinda understand the fearless thing, but not the Snowstorn. That was just offered for sale as a premium anyway, so what if it is sold again. 

[ScumbagJuJu]

While I am upset, I get it. I do think that it's unfair to have to prepare a ticket but whatever. As far as the stats, I already stated that wiping is probably best because what's stopping someone from using an exception ticket to get it back? Nothing if little johnny intern at customer service doesn't know any better.

PS. At least I get to keep my M60!

[ahredstealth]

dementian, on 22 February 2017 - 01:15 PM, said:

Someone with legal know how please chime in.  Is what WG did in repo'ing the tanks even legal?  I mean, a product was offered and was legitimately purchased. 

 

WG just gets to say "we didn't mean to do that" and take them back?

 

(for the record, I didn't buy one)

 

In the EULA, they basically say they get to do whatever they want in the best interest of WarGaming.

 

When you clicked accept, you said, "Yup, I'm down with that."

[Aphropanda]

Curious as to how many were actually bought. 

[Lulu___]

I didn't even buy them and I'm mad just like who bought it. Another poor fact but hey, cheer up! A certificate of 24h premium time!

[r4zrbl4de]

So I actually pay for this tank and it gets taken away, but the 40%ers who got an M60 for free get to keep it without any apology from Wargaming? I understand that people earned their Fearless and I do feel bad for buying it, they deserve it and should be the only ones to have it. The M60 still pisses me off and always will. Here, you've shown that you have the ability to take away tanks from players, even if they've paid for them, yet you won't take away the tier X premium that you also mistakenly gave out to people who "achieved great success in battle."

[Aphropanda]

How does one not notice this?

 

 

The video came out before the maintenance, and not one person noticed it? 

[Rocket_na]

Overall, not Cool on multiple levels.

Sold standard IS-6, because Fearless. 

Now I'm sitting with no IS-6.

Is my FCM-50t still sitting unusable with 50% Crew Skills?

 

 

 

 

[NateDawg2k16]

dementian, on 22 February 2017 - 03:15 PM, said:

Someone with legal know how please chime in.  Is what WG did in repo'ing the tanks even legal?  I mean, a product was offered and was legitimately purchased. 

 

WG just gets to say "we didn't mean to do that" and take them back?

 

(for the record, I didn't buy one)

 

This could be considered Bait and Switch by some which I THINK is illegal in the U.K. And Australia 

[CC_Sly]

R0CKET, on 22 February 2017 - 11:36 AM, said:

Overall, not Cool on multiple levels.

Sold standard IS-6, because Fearless. 

Now I'm sitting with no IS-6.

Is my FCM-50t still sitting unusable with 50% Crew Skills?

 

 

 

 

 

Send in a ticket and PM the ticket number and I'll make sure that you get your IS-6 Back without an exception use.

[mehliveat]

reluctanttheist, on 23 February 2017 - 04:54 AM, said:

There's a lot of bodies who make all this stuff happen at WG.  The gift shop was new, so it's natural to expect some growing pains with that. 

 

It's tough to make all this happen without a hiccup or two - having been in the development environment before, this is pretty minor!

 

The mistake isn't the problem.  The problem is how they chose to rectify the mistake.

 

People paid actual cash for these tanks, then without warning, they just took it away.

 

At least annouce it before hand, saying sorry, it was a mistake etc etc before actually doing so.

 

Then the compensation of 1 day premium and a couple boosters?  This have to be a joke.

[Storm216]

IMO Gold compensation would be a lot better than Boosters.

[Lulu___]

So many good answers that...

 

"An error occurred

You have reached your quota of positive votes for the day"

[Maplexi]

Greetings Sly,

I have just woken up, and am extremely disappointed in what I have read and subsequently come to find (or not find as is the case here) in my 'garage'.  Can you confirm this is the official position of Wargaming, and if so, may I please request the details (via PM or email) for communication with the legal department there. (Found it under the Terms of Service, no need to supply the details now, cheers.)

 

Thanks in advance.

Maplexi

Edited by Maplexi, 22 February 2017 - 08:15 PM.