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Invalid File Size still an issue ... can't report trolls

support ticket invalid file size rule violations

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acrisis #1 Posted 07 March 2017 - 04:03 PM

    First Sergeant

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This was supposed to get fixed, but screenshots from an iPad Air 2 with a fair bit of game detail (these were on Castilla), are still too big to enter as support tickets ...

 


 

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_34 #2 Posted 07 March 2017 - 04:12 PM

    ( ͡° ͜ʖ ͡° )

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I put the images in imgur.com and paste the link when I report.

Ookla_the_Mok #3 Posted 07 March 2017 - 04:16 PM

    Team Brisket

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View Post_34, on 07 March 2017 - 10:12 AM, said:

I put the images in imgur.com and paste the link when I report.

 

​Bingo!

[BRSKT] wants to put moist, succulent meat in your mouth.

 


Spookseye #4 Posted 07 March 2017 - 04:17 PM

    Junior Sergeant

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I get around their limitations by doing the following.
1. Capture screen shot
2. Go to photos and select image for e-mail
3. Prepare e-mail to self
4. Click near area where it says image size xx.x mb
5. Select medium
6. Send to self
7. Delete old image
8. Save image from e-mail
9. Select for your ticket
A bit round about but it works

Ookla_the_Mok #5 Posted 07 March 2017 - 04:22 PM

    Team Brisket

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View PostSpookseye, on 07 March 2017 - 10:17 AM, said:

I get around their limitations by doing the following.
1. Capture screen shot
2. Go to photos and select image for e-mail
3. Prepare e-mail to self
4. Click near area where it says image size xx.x mb
5. Select medium
6. Send to self
7. Delete old image
8. Save image from e-mail
9. Select for your ticket
A bit round about but it works

 

Consider imgur, it will be less steps. Create an imgur account just for your Blitz screenshots and it then functions like an archive, not just for reporting but for your memorable games, etc. Very easy to do, probably five minutes for setting it up, then quick each time you upload.

[BRSKT] wants to put moist, succulent meat in your mouth.

 


acrisis #6 Posted 07 March 2017 - 04:23 PM

    First Sergeant

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I'm just reposting the issue, because it was supposed to get fixed a number of months ago. And while it works for some screenshots and garage chat (lots of black, highly compressible) it doesn't in other higher detail images. 

 

I appreciate the bypasses, but one shouldn't have to publish troll trash and !@#$%^& cursing to imgur to alert WG.

Nor have to shrink all the screenshots one at a time. 

 

I have a free iOS app called Image Size, that works well, but ... if WG can just set the limit to 10MB, or fix whatever ails uploading, then we're all better off for it. 

 


 

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Ookla_the_Mok #7 Posted 07 March 2017 - 04:26 PM

    Team Brisket

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View Postacrisis, on 07 March 2017 - 10:23 AM, said:

I'm just reposting the issue, because it was supposed to get fixed a number of months ago. And while it works for some screenshots and garage chat (lots of black, highly compressible) it doesn't in other higher detail images. 

 

I appreciate the bypasses, but one shouldn't have to publish troll trash and !@#$%^& cursing to imgur to alert WG.

Nor have to shrink all the screenshots one at a time. 

 

I have a free iOS app called Image Size, that works well, but ... if WG can just set the limit to 10MB, or fix whatever ails uploading, then we're all better off for it. 

 

 

You're right, you shouldn't have to do that, but would you rather wait for WG to fix it or make it easier on yourself.

 

You do not have to "publish" the images on imgur as you only publish what you want to make public, the rest stay in your folders. My account serves no purpose other than to stash Blitz images, sigs, gifs, etc. No requirement beyond that.


[BRSKT] wants to put moist, succulent meat in your mouth.

 


Dado_1968 #8 Posted 07 March 2017 - 04:39 PM

    First Sergeant

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    01-11-2015
Resizing from rectangular to square worked for me.

 

"I won't go and complain to the chemistry." - Costa

http://forum.wotblit...__fromsearch__1


Dan_Deerso #9 Posted 07 March 2017 - 04:41 PM

    Tankologist

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    11-13-2013
Just add a passive-aggressive "Plus you should increase the filesize for image uploads" to every ticket you send in.


acrisis #10 Posted 07 March 2017 - 04:50 PM

    First Sergeant

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View PostOokla_the_Mok, on 07 March 2017 - 11:26 AM, said:

 

You're right, you shouldn't have to do that, but would you rather wait for WG to fix it or make it easier on yourself.

 

You do not have to "publish" the images on imgur as you only publish what you want to make public, the rest stay in your folders. My account serves no purpose other than to stash Blitz images, sigs, gifs, etc. No requirement beyond that.

 

I hear you, I'm just trying to get this addressed / looked into again.

 

And, I can resize 5 images within 30 secs, before I can even get in imgur and upload one or two :)  

 

Longest time it takes me is to thumb through the thumbnails. "image size" a free ios app, not the best or coolest, and advert supported, but gets the job done. After setting resize to 1366x768 72 dpi once; all I have to do is open image, save, repeat.  

 

 


 

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