Jump to content


Steam Refunds of In-Game Goods

Steam Refunds Tanks Premium Shop

  • Please log in to reply
34 replies to this topic

Raizei #1 Posted 10 March 2017 - 12:01 AM

    Private

  • Administrator
  • 651 battles
  • 9
  • [WGA]
  • Member since:
    06-11-2012

Hello Tankers!

 

The purpose of this thread is to inform players about the current issue Customer Support is experiencing handling Steam refund requests. At this time, Customer Support is unable to offer any refunds of any items/vehicles that have been purchased with Steam Wallet Funds.

 

The Blitz team has been working with Steam to get this service available and once it becomes available, we will let you all know!

 

UPDATE: We now have the ability to contact Steam to process refund requests!

 

Please keep in mind that while Customer Support can assist with your refund request(s), it is not guaranteed whether your refund will be processed or not. This is ultimately decided by Steam and their policies.



r4zrbl4de #2 Posted 10 March 2017 - 12:05 AM

    Camo Fetish

  • Players
  • 13763 battles
  • 2,575
  • [ATLS]
  • Member since:
    10-05-2014
Welcome to the forums! Always good to see Wargaming employees with corgi profile pictures

"First we will be best, and then we will be first." - Grant Tinke

Want to join Atlas? Click here for more info!

Custom camouflages and skins


Bronyman50 #3 Posted 10 March 2017 - 12:32 AM

    Offical Horse Guy (Platinum Legacy Forum Title Holder)

  • Players
  • 21567 battles
  • 3,317
  • [FLEET]
  • Member since:
    09-26-2013
Wait a wargaming employee actually stepped into the cesspool that is fourms? Bravo good sir, bravo 

"The Mountain Goat Strikes Again" -Anonymous (Ingame)

I Swear It's Like A Potato Farm With The Current Playerbase

Bronyman50 A.K.A TheOriginalHorseGuy


YuvBnJudged #4 Posted 10 March 2017 - 12:36 AM

    First Sergeant

  • Players
  • 5301 battles
  • 1,088
  • Member since:
    12-02-2014
My surprise was how few battles they have. Being a WG employee you would think that they would get breaks just to play the game? that would be sweet.
1011700835.png

chobit1chi #5 Posted 10 March 2017 - 01:59 PM

    Hammer of Dogface

  • Players
  • 8677 battles
  • 85
  • [TRHRD]
  • Member since:
    01-28-2014

View PostBronyman50, on 09 March 2017 - 04:32 PM, said:

Wait a wargaming employee actually stepped into the cesspool that is fourms? Bravo good sir, bravo 

 


 
 
 

Tackmoney #6 Posted 10 March 2017 - 03:28 PM

    First Sergeant

  • Players
  • 24335 battles
  • 1,277
  • [_V_]
  • Member since:
    07-06-2014
My lab will eat your corgi ;). Welcome to the forum.

Raizei #7 Posted 10 March 2017 - 05:05 PM

    Private

  • Administrator
  • 651 battles
  • 9
  • [WGA]
  • Member since:
    06-11-2012

View Postr4zrbl4de, on 09 March 2017 - 04:05 PM, said:

Welcome to the forums! Always good to see Wargaming employees with corgi profile pictures

 

View PostBronyman50, on 09 March 2017 - 04:32 PM, said:

Wait a wargaming employee actually stepped into the cesspool that is fourms? Bravo good sir, bravo 

 

View PostTackmoney, on 10 March 2017 - 07:28 AM, said:

My lab will eat your corgi ;). Welcome to the forum.

 

Thank you for the welcome!

 

My corgi would rather have friends than be a meal haha :)



Raizei #8 Posted 10 March 2017 - 05:15 PM

    Private

  • Administrator
  • 651 battles
  • 9
  • [WGA]
  • Member since:
    06-11-2012

View PostJaggedPanda, on 09 March 2017 - 04:36 PM, said:

My surprise was how few battles they have. Being a WG employee you would think that they would get breaks just to play the game? that would be sweet.

 

I try to get in a few battles a day! I'm still trying to find out which tanks and classes fit my reckless style of play.



Tomio_Hara #9 Posted 10 March 2017 - 09:12 PM

    Monteagle madness

  • Players
  • 18510 battles
  • 2,865
  • [XWING]
  • Member since:
    07-31-2014

View PostJaggedPanda, on 09 March 2017 - 06:36 PM, said:

My surprise was how few battles they have. Being a WG employee you would think that they would get breaks just to play the game? that would be sweet.

 

based on account creation date he was transferred from PC/Console department to Blitz.

 

I for one welcome out new moderator overlord!


Edited by Tomio_Hara, 10 March 2017 - 09:12 PM.

Tomio Hara was the chief of Japanese tank development during the pre war period and WWII

Want to cap base? Read this!


tankcrunch #10 Posted 11 March 2017 - 03:17 AM

    First Sergeant

  • Players
  • 195 battles
  • 3,551
  • Member since:
    04-21-2011
welcome to Blitz,sir!o7:honoring:

little_brother_of_war #11 Posted 11 March 2017 - 06:32 PM

    First Sergeant

  • Players
  • 6580 battles
  • 1,249
  • [FROST]
  • Member since:
    09-03-2014

Welcome to blitz forums!

:child:

((...always wear a helmet!))

 

 

 

Good luck!    :great:


 
Decimator Road

 

 

 


acrisis #12 Posted 14 March 2017 - 12:19 AM

    First Sergeant

  • Players
  • 18598 battles
  • 8,411
  • [EQ-TR]
  • Member since:
    12-27-2014

Wait a sec ...

 

WG is working on ALLOWING refunds of in game goods / purchases from the steam store?

 

View PostRaizei, on 09 March 2017 - 07:01 PM, said:

Hello Tankers!

 

The purpose of this thread is to inform players about the current issue Customer Support is experiencing handling Steam refund requests. At this time, Customer Support is unable to offer any refunds of any items/vehicles that have been purchased with Steam Wallet Funds.

 

The Blitz team has been working with Steam to get this service available and once it becomes available, we will let you all know!

 

Customer Support can still handle issues with Steam transactions regarding missing items from your purchase.

 

We apologize for any inconveniences caused by this matter and we hope to address this as soon as we can.

 

 


 

   Blitz   Community   Coalition   
 BCC Forum Thread | BCC Discord invite

 Mission Poll  |  Goose Event Poll  | ... 
Looney Tooners  ||  Triarii  ||  Blitz University  ||  Basic Training  ||  Mentor

2.8 Blitz Economy - A visual of the credit coefficients | Got lag? =>  Pingplotter thread


SweatyFalcon #13 Posted 14 March 2017 - 11:47 AM

    Senior Sergeant

  • Players
  • 8216 battles
  • 850
  • [FLEET]
  • Member since:
    09-14-2013

Looks like I have to pay 1087 gold to get unbanned.

I wonder if I make another account and pay that gold amount. :teethhappy:



Made by Panbun

"I haven’t failed at anything, I’ve just found all the wrong ways of doing it!!"      

    Clan Recruitment: Here    Discord:   FLEET   ARMDA

 


Raizei #14 Posted 14 March 2017 - 10:43 PM

    Private

  • Administrator
  • 651 battles
  • 9
  • [WGA]
  • Member since:
    06-11-2012

View Postacrisis, on 13 March 2017 - 04:19 PM, said:

Wait a sec ...

 

WG is working on ALLOWING refunds of in game goods / purchases from the steam store?

 

 

 

 

We understand that mistakes can happen and we want to be able to assist anyone the best we can!

 

We have recently established a process with Steam and we are now able to work with them to process refund requests!



WMd76 #15 Posted 14 March 2017 - 11:01 PM

    Why Am I Never On The Red Team?

  • Players
  • 32734 battles
  • 2,159
  • [ATT-X]
  • Member since:
    01-28-2012

Ayy a new WGA Admin, welcome sir!!

 

please make this game great again


3 Years of happiness is what blitz brought to me

 

What Has It Done For You?

(PM me cuz I have no friends)


awesomeplayer9690 #16 Posted 14 March 2017 - 11:18 PM

    First Sergeant

  • Players
  • 18949 battles
  • 2,672
  • Member since:
    12-25-2014

View PostWMd76, on 14 March 2017 - 04:01 PM, said:

Ayy a new WGA Admin, welcome sir!!

 

please make this game great again

I noticed too


 

"The greatest gift is time. Giving time is giving away part of your life that you'll never get back." - Anonymous

 "Can't get ammo-racked if I bring no ammo"

[HOW TO] Stat Signature |


Money_mann____ #17 Posted 14 March 2017 - 11:47 PM

    First Sergeant

  • Players
  • 10353 battles
  • 1,502
  • [D3TH_]
  • Member since:
    11-22-2015

View PostWMd76, on 14 March 2017 - 06:01 PM, said:

Ayy a new WGA Admin, welcome sir!!

 

please make this game great again

 

yaaaayyyy

 

Working as Intended, Comrade

 Proud owner of the TOG II*, the Clutchill Garbage Can & Rhimental-Borsig Waffentrager

Next tank(s): Indecisive


DerpytrollerZ #18 Posted 15 March 2017 - 02:15 AM

    First Sergeant

  • Players
  • 5461 battles
  • 2,308
  • [FLEET]
  • Member since:
    07-10-2014
Can i undo the mistake of buying 4 3 in 1 containers? You can have all my crappy boosters back :P

F*** WG am i right?

Even though i don't give a flying flip about my stats, i like looking at them sometimes so ^^^ this damn thing is back in my sig


Wolfsbane1_1 #19 Posted 15 March 2017 - 12:20 PM

    The Whiskey Rose~

  • Players
  • 26722 battles
  • 435
  • [III-H]
  • Member since:
    09-08-2014

View PostRaizei, on 14 March 2017 - 05:43 PM, said:

 

We understand that mistakes can happen and we want to be able to assist anyone the best we can!

 

We have recently established a process with Steam and we are now able to work with them to process refund requests!

 

I remember you from the old days of General Chat. Ah, the cancer. 

Premium Tank Collection~~ Type 59, Type 62 (Dragon) IS-3 Defender, Pz. IV Ankō SP, Kuro Mori Mine, T2 Light, Excelsior, PZ.38H, M22 Locust, Panther/M10, BT-SV, Angry Connor,T7 Car, LTP, Tetrarch, Cromwell B, FCM 50 t, SU-76I Ice Claw, E 25, T6 Dracula, Helsing HO, PZ.V/IV, T-127, M4A2E4, PZ. IV Hydro., PZ.B2, PZ.II J, Shinobi, PZ. IV Starchaser, Pz.S35,BT-7Arty, Strv 74A2, M4A3E8 Fury, T34 (1776), T26E4 SuperPershing, Glacial 112, WZ Blaze, AMX CDC (Libertie), VK 45.03, M6A2E4 EXP, IS-2Sh, IS-5, M3 Light, Lupus~~

  Stridsvagn 74A2 "Steve" #1 Top Damage Holder! 3,821 Damage!   http://imgur.com/a/SZyDW 

 

 


SweatyFalcon #20 Posted 15 March 2017 - 02:03 PM

    Senior Sergeant

  • Players
  • 8216 battles
  • 850
  • [FLEET]
  • Member since:
    09-14-2013

View PostDerpytrollerZ, on 14 March 2017 - 09:15 PM, said:

Can i undo the mistake of buying 4 3 in 1 containers? You can have all my crappy boosters back :P

 

Already did it, had to pay 1087 gold to unban it from WOT pc.

(With a starbucks gift card)



Made by Panbun

"I haven’t failed at anything, I’ve just found all the wrong ways of doing it!!"      

    Clan Recruitment: Here    Discord:   FLEET   ARMDA

 






Also tagged with Steam, Refunds, Tanks, Premium Shop

1 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users