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Steam Refunds of In-Game Goods

Steam Refunds Tanks Premium Shop

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Raizei #1 Posted 10 March 2017 - 12:01 AM

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Hello Tankers!

 

The purpose of this thread is to inform players about the current issue Customer Support is experiencing handling Steam refund requests. At this time, Customer Support is unable to offer any refunds of any items/vehicles that have been purchased with Steam Wallet Funds.

 

The Blitz team has been working with Steam to get this service available and once it becomes available, we will let you all know!

 

UPDATE: We now have the ability to contact Steam to process refund requests!

 

Please keep in mind that while Customer Support can assist with your refund request(s), it is not guaranteed whether your refund will be processed or not. This is ultimately decided by Steam and their policies.



r4zrbl4de #2 Posted 10 March 2017 - 12:05 AM

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Welcome to the forums! Always good to see Wargaming employees with corgi profile pictures

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Bronyman50 #3 Posted 10 March 2017 - 12:32 AM

    Offical Horse Guy (Platinum Legacy Forum Title Holder)

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Wait a wargaming employee actually stepped into the cesspool that is fourms? Bravo good sir, bravo 

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JaggedPanda #4 Posted 10 March 2017 - 12:36 AM

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My surprise was how few battles they have. Being a WG employee you would think that they would get breaks just to play the game? that would be sweet.
1011700835.png

chobit1chi #5 Posted 10 March 2017 - 01:59 PM

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View PostBronyman50, on 09 March 2017 - 04:32 PM, said:

Wait a wargaming employee actually stepped into the cesspool that is fourms? Bravo good sir, bravo 

 



Tackmoney #6 Posted 10 March 2017 - 03:28 PM

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My lab will eat your corgi ;). Welcome to the forum.

Raizei #7 Posted 10 March 2017 - 05:05 PM

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View Postr4zrbl4de, on 09 March 2017 - 04:05 PM, said:

Welcome to the forums! Always good to see Wargaming employees with corgi profile pictures

 

View PostBronyman50, on 09 March 2017 - 04:32 PM, said:

Wait a wargaming employee actually stepped into the cesspool that is fourms? Bravo good sir, bravo 

 

View PostTackmoney, on 10 March 2017 - 07:28 AM, said:

My lab will eat your corgi ;). Welcome to the forum.

 

Thank you for the welcome!

 

My corgi would rather have friends than be a meal haha :)



Raizei #8 Posted 10 March 2017 - 05:15 PM

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View PostJaggedPanda, on 09 March 2017 - 04:36 PM, said:

My surprise was how few battles they have. Being a WG employee you would think that they would get breaks just to play the game? that would be sweet.

 

I try to get in a few battles a day! I'm still trying to find out which tanks and classes fit my reckless style of play.



Tomio_Hara #9 Posted 10 March 2017 - 09:12 PM

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View PostJaggedPanda, on 09 March 2017 - 06:36 PM, said:

My surprise was how few battles they have. Being a WG employee you would think that they would get breaks just to play the game? that would be sweet.

 

based on account creation date he was transferred from PC/Console department to Blitz.

 

I for one welcome out new moderator overlord!


Edited by Tomio_Hara, 10 March 2017 - 09:12 PM.

Tomio Hara was the chief of Japanese tank development during the pre war period and WWII


tankcrunch #10 Posted 11 March 2017 - 03:17 AM

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welcome to Blitz,sir!o7:honoring:

little_brother_of_war #11 Posted 11 March 2017 - 06:32 PM

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Welcome to blitz forums!

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acrisis #12 Posted 14 March 2017 - 12:19 AM

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Wait a sec ...

 

WG is working on ALLOWING refunds of in game goods / purchases from the steam store?

 

View PostRaizei, on 09 March 2017 - 07:01 PM, said:

Hello Tankers!

 

The purpose of this thread is to inform players about the current issue Customer Support is experiencing handling Steam refund requests. At this time, Customer Support is unable to offer any refunds of any items/vehicles that have been purchased with Steam Wallet Funds.

 

The Blitz team has been working with Steam to get this service available and once it becomes available, we will let you all know!

 

Customer Support can still handle issues with Steam transactions regarding missing items from your purchase.

 

We apologize for any inconveniences caused by this matter and we hope to address this as soon as we can.

 

 


 

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SweatyFalcon #13 Posted 14 March 2017 - 11:47 AM

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Looks like I have to pay 1087 gold to get unbanned.

I wonder if I make another account and pay that gold amount. :teethhappy:



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Raizei #14 Posted 14 March 2017 - 10:43 PM

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View Postacrisis, on 13 March 2017 - 04:19 PM, said:

Wait a sec ...

 

WG is working on ALLOWING refunds of in game goods / purchases from the steam store?

 

 

 

 

We understand that mistakes can happen and we want to be able to assist anyone the best we can!

 

We have recently established a process with Steam and we are now able to work with them to process refund requests!



WMd76 #15 Posted 14 March 2017 - 11:01 PM

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Ayy a new WGA Admin, welcome sir!!

 

please make this game great again


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awesomeplayer9690 #16 Posted 14 March 2017 - 11:18 PM

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View PostWMd76, on 14 March 2017 - 04:01 PM, said:

Ayy a new WGA Admin, welcome sir!!

 

please make this game great again

I noticed too


 

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Money_mann____ #17 Posted 14 March 2017 - 11:47 PM

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View PostWMd76, on 14 March 2017 - 06:01 PM, said:

Ayy a new WGA Admin, welcome sir!!

 

please make this game great again

 

yaaaayyyy

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DerpytrollerZ #18 Posted 15 March 2017 - 02:15 AM

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Can i undo the mistake of buying 4 3 in 1 containers? You can have all my crappy boosters back :P

HgAtLtF.gif

 

 

Spoiler

 


Wolfsbane1_1 #19 Posted 15 March 2017 - 12:20 PM

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View PostRaizei, on 14 March 2017 - 05:43 PM, said:

 

We understand that mistakes can happen and we want to be able to assist anyone the best we can!

 

We have recently established a process with Steam and we are now able to work with them to process refund requests!

 

I remember you from the old days of General Chat. Ah, the cancer. 

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SweatyFalcon #20 Posted 15 March 2017 - 02:03 PM

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View PostDerpytrollerZ, on 14 March 2017 - 09:15 PM, said:

Can i undo the mistake of buying 4 3 in 1 containers? You can have all my crappy boosters back :P

 

Already did it, had to pay 1087 gold to unban it from WOT pc.

(With a starbucks gift card)



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