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Can we get actual Rule Violations Support?

CSR eula rule violations

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CustardCreme #21 Posted 29 March 2017 - 06:56 PM

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View Postp30_1, on 29 March 2017 - 10:57 AM, said:

Post like this are childish af . Why would you even waist your time if you already know the answers . Its like this game makes ppl stupid or something smfh?

 

 

Why would you waste your time complaining about things that won't change?:

http://forum.wotblit...__fromsearch__1

http://forum.wotblit...__fromsearch__1

http://forum.wotblit...__fromsearch__1

http://forum.wotblit...__fromsearch__1

 

What I mean is stop messing around on the forums especially with a genuine case like this one.


Edited by CustardCreme, 29 March 2017 - 06:57 PM.

TZqWCQ9.png

 


SpartacusDiablo #22 Posted 29 March 2017 - 06:58 PM

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I'm stunned by some of the responses I see here. You know who you are and you should be disgusted with yourself.  The OP's point is valid.

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LoweExpectations #23 Posted 29 March 2017 - 07:07 PM

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View PostCabbageMechanic, on 29 March 2017 - 01:37 PM, said:

Hello,

I have reviewed your report here with the Customer Support team and it does look like renames for the accounts in violation were doled out earlier today.  That said, this delay and inconvenience to you (in the form of sending multiple tickets on the same issue) was unacceptable and they will be reviewing those tickets as training opportunities to better respond to this sort of report in the future.

We apologize for the inconvenience caused and hope to offer you better service in the future.

 

Dude, thank you. You are extremely helpful as a moderator and I would like to say thanks for what you have done in terms of timely and helpful responses, even with 27 posts.

 

 

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acrisis #24 Posted 29 March 2017 - 07:20 PM

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View PostCabbageMechanic, on 29 March 2017 - 01:37 PM, said:

Hello,

I have reviewed your report here with the Customer Support team and it does look like renames for the accounts in violation were doled out earlier today.  That said, this delay and inconvenience to you (in the form of sending multiple tickets on the same issue) was unacceptable and they will be reviewing those tickets as training opportunities to better respond to this sort of report in the future.

We apologize for the inconvenience caused and hope to offer you better service in the future.

 

Thank you, CabbageMechanic. 

 

I look forward to all of us seeing our trust restored in WG and seeing better coordination between WG HQ, WG CSR, your team and the community. 

 

 


 

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Parrott_Cannon #25 Posted 29 March 2017 - 07:42 PM

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Don't give up Acrisis, I've dealt with similar issues in the past with nazism, and rascist clan names/ member names. Usually they are fixed pretty fast, sounds like a delay in implementation for whatever reason. Sorry to see the trollish responses however,  no matter how old you are, to even pretend it's acceptable, is beyond ignorance. 

 

Edit.

Missed the post by Cabbage, I'm glad to see a sincere acknowledgment, and response to this matter. 


Edited by Kanuuan, 29 March 2017 - 07:47 PM.


Pitorkas #26 Posted 29 March 2017 - 07:44 PM

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Nice job Acrisis. You got all my upvotes today. 

 

Morons gonna..... smh

 

 



FruitSaladRage #27 Posted 29 March 2017 - 08:29 PM

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Nice to know that WG just sent out generic replies, that they will punish, but in action don't do anything, no wonder they afraid of transparency. I wonder what percentage is actually getting dealt with. 

__Crusader6__ #28 Posted 29 March 2017 - 08:52 PM

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View PostFreejack1977, on 29 March 2017 - 03:29 PM, said:

Nice to know that WG just sent out generic replies, that they will punish, but in action don't do anything, no wonder they afraid of transparency. I wonder what percentage is actually getting dealt with. 

 

Yes, but...

 

You did see a personalized response from an Admin here.  

Which is more effective than the bot in CS anyway.  

 

Proving the forum works.  


 
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Wolflink23 #29 Posted 29 March 2017 - 09:24 PM

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The people who are being [edited]I want you to go to a concentration camp and try to walk through the incenrator room and continue through to the gas chamber... people can't or won't go through it cause it has such a dark past I've never been but I had a teacher that concerns went on one while on a Europe trip and he was the only one there...it's not something for you to laugh at or should say should be forgotten #neverforget 

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dayton07277 #30 Posted 29 March 2017 - 09:33 PM

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View Postp30_1, on 29 March 2017 - 09:57 AM, said:

Post like this are childish af . Why would you even waist your time if you already know the answers . Its like this game makes ppl stupid or something smfh?

 

I kinda have to agree..but they have rules for a reason..they just don't really do much to inforce them. Other than taking away the complaints that causes tickets..like dead chat ban..idk



DoNotCry #31 Posted 29 March 2017 - 10:20 PM

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I have once got threaten that the person claimed as ISIS member. Should i report it?

anonym_RoEGruPrnVSt #32 Posted 29 March 2017 - 10:58 PM

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In WGs defense I saw a player in a battle whose name included the "C" word.  Out of curiosity I did a search for others and found 12 more.  I submitted a ticket, got the standard reply, did a search again the next day and found zero players whose name included the word.  I thought that was pretty good on their part.  Overall I think they have been responsive to tickets I have submitted.

XplosivEnema #33 Posted 30 March 2017 - 12:10 PM

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View PostBorisBaddenov, on 29 March 2017 - 01:41 PM, said:

 

Up until now, my opinion of you was on the fence.

 

Thanks for the push.

 

You are welcome

 

View Postacrisis, on 29 March 2017 - 01:45 PM, said:

 

Some things should never be forgotten ... 

 

 

View PostDerf19, on 29 March 2017 - 02:01 PM, said:

 

Those who forget the past are condemned to repeat it.

He who forgets, will be destined to remember.

 

View Postfredlf, on 29 March 2017 - 02:24 PM, said:

 

Did you actually suggest that we "get over" the Holocaust? Do you know anything about it at all?

 

I never said to forget it, neither agree with it, or laughed about it, i said get over it just as just get over someone's dead, yes it was bad, but some kids will go as far using and acting like that just to get attention, report it once and move on.



JimR_ATL #34 Posted 30 March 2017 - 12:25 PM

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That's some serious doubling down on stupid.

 

Some things shouldn't just let be left alone.



Toolan #35 Posted 30 March 2017 - 02:27 PM

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View Post__Crusader6__, on 29 March 2017 - 03:52 PM, said:

 

Yes, but...

 

You did see a personalized response from an Admin here.  

Which is more effective than the bot in CS anyway.  

 

Proving the forum works.  

New admin team is staying a million mile away from the bot issue. 



__Crusader6__ #36 Posted 30 March 2017 - 03:20 PM

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View PostToolan, on 30 March 2017 - 09:27 AM, said:

New admin team is staying a million mile away from the bot issue. 

 

Yeah.   Disappointed in that.  
 
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Sorry I haven’t aced the Smasher yet - So I’m still ruining tier 6-8 

 


19_THOR_73 #37 Posted 30 March 2017 - 07:37 PM

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View Postacrisis, on 29 March 2017 - 06:07 PM, said:

 

My family was directly effected by the Nazi regime, so excuse me for caring.

You play a game with Nazi tanks.....



__Crusader6__ #38 Posted 30 March 2017 - 08:03 PM

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View Post19_THOR_73, on 30 March 2017 - 02:37 PM, said:

You play a game with Nazi tanks.....

 

Huge difference.  Also a year ago WG and WOTBSTARS removed the Nazi markings and replaced them with Imperial Germany Army markings.  One can be impressed with the Germany Army and still abhor the Nazi's and what they stand for.  

 

 


 
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Sorry I haven’t aced the Smasher yet - So I’m still ruining tier 6-8 

 


_OSIRIS #39 Posted 30 March 2017 - 08:11 PM

    something

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View PostDoNotCry, on 29 March 2017 - 06:20 PM, said:

I have once got threaten that the person claimed as ISIS member. Should i report it?

 

Yes, but to the FBI. Credible threat or not, they'd want to know about it



DoNotCry #40 Posted 31 March 2017 - 03:22 PM

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View PostCarlosDanger_1, on 29 March 2017 - 05:58 PM, said:

In WGs defense I saw a player in a battle whose name included the "C" word.  Out of curiosity I did a search for others and found 12 more.  I submitted a ticket, got the standard reply, did a search again the next day and found zero players whose name included the word.  I thought that was pretty good on their part.  Overall I think they have been responsive to tickets I have submitted.

 

Well, you reported to the wrong destination. WG won't handle these problems well. We need to report these problem to where the game distributed. These have to be reported to Apple appstore and/or Google's play store. As this game is rated for 12+ profanity shouldn't be allowed.





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