Jump to content


WG Support? Hello? Helloooooo??

Ticket Support

  • Please log in to reply
9 replies to this topic

AOT_Jaeger2 #1 Posted 07 January 2018 - 06:53 PM

    Dazed and Confused

  • Players
  • 17830 battles
  • 3,331
  • [ASLAN]
  • Member since:
    06-16-2015

So it’s officially been over a week since I submitted a support ticket to try and get some tanks back on exception. Aaaand theyre  still in the que. After a week, no answer. The bonus of this is that, because I’ve been playing premiums and not buying anything, I’ve hit 10,000,000 credits for the first time. I’ve put off buying things from my extensive wish list (Including, but not limited to the T-54 LtWt, KV-4, and Leo I) because it will likely be a significant Amount to get all of the tanks on that ticket back... but WG support hasn’t looked at the ticket at all yet...

 

:sceptic: Really want the Leopard. I have 1k gold set aside for the crew and everything.....


Garage: T7 CC, R35, Light VIC, Tetrarch, M4A2E4, PzKpfw. IV Anko SP, KV-2, Strv. 74A2, LTTB, SU-122-44, IS-3, IS-5, KV-5, Lowe.

Was #24 VK 30.01 (P) Player in NA, #32 in Luchs

Stats:http://www.blitzstar...com/AOT_Jaeger2

Youtuber? I guess?


_PandAmanda #2 Posted 07 January 2018 - 07:21 PM

    Offical Horse Guy (Platinum Legacy Forum Title Holder)

  • Players
  • 28659 battles
  • 4,251
  • [PURPL]
  • Member since:
    09-26-2013
Well they changed it so you cant get normal tanks back for credits and you’re limited to 1 tank per year now

"The Mountain Goat Strikes Again" -Anonymous (Ingame)

I Swear It's Like A Potato Farm With The Current Playerbase

Bronyman50 A.K.A TheOriginalHorseGuy


NateDawg2k16 #3 Posted 07 January 2018 - 07:44 PM

    Swedish Mafia Captain

  • Players
  • 13585 battles
  • 3,178
  • [META]
  • Member since:
    01-23-2016
They're inventing putting you on hold in email form

"If you're gonna go out, go out with a bang." - Nobody said this. But somebody should have. 


Modern_Neanderthal #4 Posted 07 January 2018 - 08:07 PM

    Sedentary Nomad

  • Players
  • 53687 battles
  • 661
  • [BOWL]
  • Member since:
    11-02-2014
Same thing for me. Put a ticket in on December 31. Still in the queue 

AOT_Jaeger2 #5 Posted 07 January 2018 - 08:07 PM

    Dazed and Confused

  • Players
  • 17830 battles
  • 3,331
  • [ASLAN]
  • Member since:
    06-16-2015

View PostBronyman50, on 07 January 2018 - 02:21 PM, said:

Well they changed it so you cant get normal tanks back for credits and you’re limited to 1 tank per year now

 

I put in the request before the year rolled over though. So it should still count as being before the change in policy, if they ever answer the ticket that is.

Garage: T7 CC, R35, Light VIC, Tetrarch, M4A2E4, PzKpfw. IV Anko SP, KV-2, Strv. 74A2, LTTB, SU-122-44, IS-3, IS-5, KV-5, Lowe.

Was #24 VK 30.01 (P) Player in NA, #32 in Luchs

Stats:http://www.blitzstar...com/AOT_Jaeger2

Youtuber? I guess?


lil_Bacon_cat #6 Posted 07 January 2018 - 08:45 PM

    Lance-corporal

  • Players
  • 4782 battles
  • 32
  • [-BRC-]
  • Member since:
    08-10-2014
I put a ticket in over a week ago for a tank I won in the blitz fair. The tickets still sitting in the Que. so frustrated because I could've already unlocked row one and maybe two with those long timers and wait time for the equipment. Now it's gonna be an even longer wait. 

DrasLeona247 #7 Posted 07 January 2018 - 08:47 PM

    Admiral of the Fleet

  • Players
  • 24310 battles
  • 1,235
  • [BDGER]
  • Member since:
    12-31-2014

View PostAOT_Jaeger2, on 07 January 2018 - 02:07 PM, said:

 

I put in the request before the year rolled over though. So it should still count as being before the change in policy, if they ever answer the ticket that is.

 

yep exactly, I don't want to buy the Foch 155 right now because I don't know if I'll have enough credits for the tanks I restored
Some people say the Type 62 is overpowered. Having >500 battles and a 67% winrate, I may agree. However, none of y'all realize just how uncomfortable it is to sit down on these flimsy plastic seats with "Made in China" emblazoned on them. I mean, my cupholder just broke in half. How the f#%$ am I supposed to fire 250mm pen HEAT shells at the fronts of Tier 8 heavies if I have to be holding my Red Bull in one hand at the same time? It's ridiculous.

Tackywheat1 #8 Posted 07 January 2018 - 08:48 PM

    the one and only ELC

  • Players
  • 14028 battles
  • 2,317
  • [T-T-T]
  • Member since:
    04-25-2013
 

 

it takes 2-3 weeks 

EDIT: I submitted a ticket right before blitz fair.... and I just got my tanks back 2 days ago


Edited by Tackywheat1, 07 January 2018 - 08:51 PM.

 GIF by spartacusdiablo

Don't play the game anymore. If you see me online, it is most likely someone else playing. I'm back

Permanent credit deficit


j0nn0 #9 Posted 07 January 2018 - 08:49 PM

    F2P Skrub

  • Players
  • 19810 battles
  • 3,060
  • [XREGS]
  • Member since:
    06-27-2014
It's the holiday season. If this year's turnover is anything like the last, expect further delays in the system.

I may have a few too many tanks. I think I was over 150 in garage by last count.


BAR_001 #10 Posted 07 January 2018 - 10:05 PM

    Mechanized com poster

  • Players
  • 32519 battles
  • 2,459
  • [HAHA]
  • Member since:
    02-18-2017

View PostModern_Neanderthal, on 07 January 2018 - 08:07 PM, said:

Same thing for me. Put a ticket in on December 31. Still in the queue 

 

+1. Probably just backed up, or still hungover from the Holidays. I expect the Fair paid for a lot of Vodka.
RNG doesn't bother hackers.





Also tagged with Ticket, Support

1 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users