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Spring season quick tournaments discussion


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mlacunza #21 Posted 02 March 2018 - 08:45 PM

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View PostRankori, on 02 March 2018 - 03:35 PM, said:

 

we got kicked out of battle during tourney, could not rejoin, we did not get anything for what we won, and was not allowed to continue in tournament. this is a series for a end goal. the results for cups last night needs to be stricken, since it was not a level playing field. the issues was on WG side, and it needs to be made right to the tourney players, i had people decided they was tired of the crap and is tepping away from the game because of they are tired of the crap.

 

when nascar is compeating for the cup, everyone the is running is allowed back on the track to compete, we were kept in the pits (we were logged into the game and waiting for the battles to be reset.

The cups for last night needs to be stricken, or the teams that did not get to complete needs a chance to get there cups.

 

Agree!! results of last night need to be deleted and reset results for cups, a lot of clans cant battle tonight due to WG issues.

Saludos!

Website:: https://wblitz.win


mightymiddy #22 Posted 02 March 2018 - 08:56 PM

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Yes i just noticed the hall of fame has teams awarded cups but this must be RESET as the server crashed and did not allow other clans to finish their tours therefore could not collect their cups.

Well my team never got our rewards from tour 1.  The server crashed when we were in tour 2.  So how are we suppose to get our rewards now?  

What happened when the server crashed it froze teams in the tourney room but did not allow them back in the room.  So teams were frozen in cyberspace and had to wait until the end of the tourney for them to be released.

So now i see a maintenance update for march 3rd to 5th...wait are u saying the server will be down for 2 days??  That means the 2nd tourney Sat night is cancelled as well?

mlacunza #23 Posted 02 March 2018 - 09:02 PM

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View Postmightymiddy, on 02 March 2018 - 03:56 PM, said:

Yes i just noticed the hall of fame has teams awarded cups but this must be RESET as the server crashed and did not allow other clans to finish their tours therefore could not collect their cups.

Well my team never got our rewards from tour 1. The server crashed when we were in tour 2. So how are we suppose to get our rewards now?

What happened when the server crashed it froze teams in the tourney room but did not allow them back in the room. So teams were frozen in cyberspace and had to wait until the end of the tourney for them to be released.

So now i see a maintenance update for march 3rd to 5th...wait are u saying the server will be down for 2 days?? That means the 2nd tourney Sat night is cancelled as well?

 

No, thats the period when you need to start battle and get the 2 days of premium time like compensation, but WG dont said WHEN the servers will be down.

Saludos!

Website:: https://wblitz.win


mightymiddy #24 Posted 02 March 2018 - 09:04 PM

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View Postmlacunza, on 02 March 2018 - 09:02 PM, said:

 

No, thats the period when you need to start battle and get the 2 days of premium time like compensation, but WG dont said WHEN the servers will be down.

 

Thanks my friend...i misread that.



Rankori #25 Posted 02 March 2018 - 10:45 PM

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 This is a series for a end goal at the end of season. There are people that have gotten there cup for there battle and will be ranked, and there are a lot of us that got nothing, the cups need to be stricken from all teams, to be fare for all teams during the event. and everyone needs to be paid the credits they have earned.

Negat1ve_ #26 Posted 03 March 2018 - 01:26 AM

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Hello Wargaming no one in _V_ received cups or any other tournament awards.  When will you issue these?

 

 



Shortymcsteve #27 Posted 03 March 2018 - 03:00 AM

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My clan, like many others, does not feature in the hall of fame and we did not receive our prizes or trophies even though we participated  until the server crash. We were in the middle of a match when the server crashed, maybe this has something to do with it?

Rankori #28 Posted 03 March 2018 - 04:12 AM

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View PostShortymcsteve, on 02 March 2018 - 10:00 PM, said:

My clan, like many others, does not feature in the hall of fame and we did not receive our prizes or trophies even though we participated  until the server crash. We were in the middle of a match when the server crashed, maybe this has something to do with it?

 

Make sure you submit a support ticket

 



Slackman01 #29 Posted 03 March 2018 - 05:09 AM

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You guys have still not reset the Hall of Fame. 

 

 

 



Knopka_NA #30 Posted 03 March 2018 - 06:49 AM

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Thank you for your reports.

We are looking for way to fix everything, just need some time for that.



korahkorah #31 Posted 03 March 2018 - 07:12 AM

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Thank you for your co-operation Knopka. If it helps at all, we were also in the middle of the match during the server crash. We had actually won the game in tour 4 by supremacy points when the server crashed. The system was able to understand that we won, but did not allow us to participate in the tour 5 matches. The Hall of Fame has not recognized our wins and we have not received any rewards or cups as some of my players have mentioned earlier.

Edited by korahkorah, 03 March 2018 - 07:24 AM.


Knopka_NA #32 Posted 03 March 2018 - 08:12 AM

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View Postkorahkorah, on 03 March 2018 - 10:12 AM, said:

Thank you for your co-operation Knopka. If it helps at all, we were also in the middle of the match during the server crash. We had actually won the game in tour 4 by supremacy points when the server crashed. The system was able to understand that we won, but did not allow us to participate in the tour 5 matches. The Hall of Fame has not recognized our wins and we have not received any rewards or cups as some of my players have mentioned earlier.

 

I would to clarify what's happening and why some technical problems come.

Since the release of version 4.7. we faced with unexpectable technical issues on the server side. Our technical specialists working hard to fix them. We restarted a game server yesterday and released a server fix with it which should solve the issue.

 

In the current time we also know that some of players haven't received their reward for quick tournaments according the round they reached. We need some time to calculate how many players faced with that problem and we will try to distribute treasures for them.

 

About the leaderboard: all the player were affected by the issue. The gap now is not so great in the number of cups, each clan has a chance to catch up, taking part in the quick tournaments that take place every day. If we will decide to wipe the leaderboard - we will inform about this (but we try to avoid this).

 

According questions about the compensation: yesterday the news about this was released. All players will receive 2 premium days. To get them you should play at least one battle from March 3 to March 5.



Negat1ve_ #33 Posted 03 March 2018 - 11:56 AM

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Just received the tournament rewards, thanks for fixing

Knopka_NA #34 Posted 03 March 2018 - 12:30 PM

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View PostRenamedUser_1022434897, on 03 March 2018 - 02:56 PM, said:

Just received the tournament rewards, thanks for fixing

 

Good to hear this :)


mightymiddy #35 Posted 03 March 2018 - 03:45 PM

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View PostKnopka_NA,

 

About the leaderboard: all the player were affected by the issue. The gap now is not so great in the number of cups, each clan has a chance to catch up, taking part in the quick tournaments that take place every day. If we will decide to wipe the leaderboard - we will inform about this (but we try to avoid this).

 

Please tell me you cant be serious??  How can u say that is fair?  Some clans were in tour 5 so obvviously got more cups.  Many were still at the beginning and got 0 to few cups.  So how is it fair to allow some clans keep their cups and others are at a major disadvantage bc of a server crash.  Why should many clans be penalized for a major issue that wargaming had?  That is not right or fair.  It would be easy to reset the leaderboard then complete 1 full night of tournies now thats fair bc every clan has a equal opportuniy to perform.  No clan should be at a disadvantage.  By the way QT is not every day....its 3 times a week Tues, Thurs, Sat.



Slackman01 #36 Posted 03 March 2018 - 04:21 PM

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What about the clans that were prevented from even entering the tournament or playing any rounds? We were frozen upon entering.

 

The Hall of Fame should be reset and the beginning of the rankings should coincide with the beginning of your new Spring Season working properly.

 



Rankori #37 Posted 03 March 2018 - 05:20 PM

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View PostKnopka_NA, on 03 March 2018 - 03:12 AM, said:

 

I would to clarify what's happening and why some technical problems come.

Since the release of version 4.7. we faced with unexpectable technical issues on the server side. Our technical specialists working hard to fix them. We restarted a game server yesterday and released a server fix with it which should solve the issue.

 

In the current time we also know that some of players haven't received their reward for quick tournaments according the round they reached. We need some time to calculate how many players faced with that problem and we will try to distribute treasures for them.

 

About the leaderboard: all the player were affected by the issue. The gap now is not so great in the number of cups, each clan has a chance to catch up, taking part in the quick tournaments that take place every day. If we will decide to wipe the leaderboard - we will inform about this (but we try to avoid this).

 

According questions about the compensation: yesterday the news about this was released. All players will receive 2 premium days. To get them you should play at least one battle from March 3 to March 5.

 

As far as what happened, no one cares, there was time to fix before Tournament, the game had been glitching since patch. kicked out of battles, some caps not working, WG knew this.

 

You say here you know there has not been payouts, and you had said in previous statement everyone should of been paid. This is why people are getting pissed.

 

It is not our Job to make up for WG mistakes and try to catch up on Leader board. To be fair to both parties ( the ones that completed, and the ones that did not have a chance to complete), To be fair to the ones that got to complete the payouts for whatever stage the Team got to complete, the further they got the more they get. Wipe the leader board to be fare to the ones that did not get to complete. This is a competition, stay competitive and fare. Surely someone at WG has enough common sense to see this, if not the business is in bad shape.

 

Compensation, the server got 2 days prem. I am not ask for more. I want things corrected  and set right.

 

I have been closed beta on WoT before NA server existed, alpha for WoWp EU and NA, Alpha WoWs NA. and have never had this many issues trying to get things set right, and I have had tickets in all the games, this one is the worse at getting things fixed. The long wait time, generic responses, and half junk solutions is not what i have come to expect from WG Support, or is this a new work ethic because WG knows Blitz has more kids in it than the other games, so they know they can Bull Doze them more. Yes I did submit a support ticket.

 

 

 

View Postmightymiddy, on 03 March 2018 - 10:45 AM, said:

 

Please tell me you cant be serious??  How can u say that is fair?  Some clans were in tour 5 so obvviously got more cups.  Many were still at the beginning and got 0 to few cups.  So how is it fair to allow some clans keep their cups and others are at a major disadvantage bc of a server crash.  Why should many clans be penalized for a major issue that wargaming had?  That is not right or fair.  It would be easy to reset the leaderboard then complete 1 full night of tournies now thats fair bc every clan has a equal opportuniy to perform.  No clan should be at a disadvantage.  By the way QT is not every day....its 3 times a week Tues, Thurs, Sat.

 

You are absolutely right!

 

 

View PostSlackman01, on 03 March 2018 - 11:21 AM, said:

What about the clans that were prevented from even entering the tournament or playing any rounds? We were frozen upon entering.

 

The Hall of Fame should be reset and the beginning of the rankings should coincide with the beginning of your new Spring Season working properly.

 

 

Correct!



mlacunza #38 Posted 03 March 2018 - 07:15 PM

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View Postmightymiddy, on 03 March 2018 - 10:45 AM, said:

 

Please tell me you cant be serious??  How can u say that is fair?  Some clans were in tour 5 so obvviously got more cups.  Many were still at the beginning and got 0 to few cups.  So how is it fair to allow some clans keep their cups and others are at a major disadvantage bc of a server crash.  Why should many clans be penalized for a major issue that wargaming had?  That is not right or fair.  It would be easy to reset the leaderboard then complete 1 full night of tournies now thats fair bc every clan has a equal opportuniy to perform.  No clan should be at a disadvantage.  By the way QT is not every day....its 3 times a week Tues, Thurs, Sat.

 

View PostSlackman01, on 03 March 2018 - 11:21 AM, said:

What about the clans that were prevented from even entering the tournament or playing any rounds? We were frozen upon entering.

 

The Hall of Fame should be reset and the beginning of the rankings should coincide with the beginning of your new Spring Season working properly.

 

 

View PostRankori, on 03 March 2018 - 12:20 PM, said:

 

As far as what happened, no one cares, there was time to fix before Tournament, the game had been glitching since patch. kicked out of battles, some caps not working, WG knew this.

 

You say here you know there has not been payouts, and you had said in previous statement everyone should of been paid. This is why people are getting pissed.

 

It is not our Job to make up for WG mistakes and try to catch up on Leader board. To be fair to both parties ( the ones that completed, and the ones that did not have a chance to complete), To be fair to the ones that got to complete the payouts for whatever stage the Team got to complete, the further they got the more they get. Wipe the leader board to be fare to the ones that did not get to complete. This is a competition, stay competitive and fare. Surely someone at WG has enough common sense to see this, if not the business is in bad shape.

 

Compensation, the server got 2 days prem. I am not ask for more. I want things corrected  and set right.

 

I have been closed beta on WoT before NA server existed, alpha for WoWp EU and NA, Alpha WoWs NA. and have never had this many issues trying to get things set right, and I have had tickets in all the games, this one is the worse at getting things fixed. The long wait time, generic responses, and half junk solutions is not what i have come to expect from WG Support, or is this a new work ethic because WG knows Blitz has more kids in it than the other games, so they know they can Bull Doze them more. Yes I did submit a support ticket.

 

 

 

 

You are absolutely right!

 

 

 

Correct!

 

I agree with all!!! WG you need to reset the first round of the tournaments the issue was in your side, many clans cant have the chance to start battle so why we need to enter in the leaderboard with -1 round??

Saludos!

Website:: https://wblitz.win


TFWorld_Jenn #39 Posted 03 March 2018 - 10:10 PM

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View PostSlackman01, on 03 March 2018 - 10:21 AM, said:

What about the clans that were prevented from even entering the tournament or playing any rounds? We were frozen upon entering.

 

The Hall of Fame should be reset and the beginning of the rankings should coincide with the beginning of your new Spring Season working properly.

 

 

We were registered but were not able to play any rounds either.  It said were were in battle, but nothing happened.

_The_Tactition_ #40 Posted 04 March 2018 - 04:40 AM

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Question about the HoF: Let’s say CRUEL enters two teams. Let’s say team A and team B. Team A wins the tour. Team B only gets to level 4. Do both results count towards the HoF or does only the best result count for the clan’s HoF cups? 

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